{"id":17854,"date":"2020-08-12T12:02:31","date_gmt":"2020-08-12T06:32:31","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=17854"},"modified":"2023-08-05T23:07:33","modified_gmt":"2023-08-05T17:37:33","slug":"we-cant-create-a-recovery-drive-on-this-pc-error-windows-10","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/we-cant-create-a-recovery-drive-on-this-pc-error-windows-10\/","title":{"rendered":"&#8220;We can&#8217;t create a recovery drive on this PC&#8221; Error"},"content":{"rendered":"<p>Windows allows you to create USB recovery media using the <code>RecoveryDrive.exe<\/code> (&#8220;Create a recovery drive&#8221;) utility. When you attempt to create the recovery drive in Windows 10 or 11, the following error appears, and the process stalls:<\/p>\n<div class=\"err\">\n<p><strong>We can&#8217;t create a recovery drive on this PC<\/strong><\/p>\n<div class=\"newline\">Some required files are missing. To troubleshoot problems when your PC can&#8217;t start, use your Windows installation disc or media.<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17822\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-recovery-disk.png\" alt=\"We can't create a recovery drive on this PC\" width=\"647\" height=\"237\" \/><\/p>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-6419\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/08\/hand.png\" alt=\"hand point icon\" width=\"49\" height=\"27\" \/>Go to the <a href=\"#fix\">solution<\/a>\u00a0directly.<\/h4>\n<div id=\"toc\">\n<h4>Contents<\/h4>\n<ul>\n<li><a href=\"#cause\">Cause for error &#8220;We can&#8217;t create a recovery drive on this PC&#8221;<\/a><\/li>\n<li><a href=\"#what\">What is a Recovery Drive?<\/a><\/li>\n<li><a href=\"#contents\">What does the Recovery Drive contain?<\/a><\/li>\n<li><a href=\"#fix\">SOLUTION for error &#8220;We can&#8217;t create a recovery drive on this PC&#8221;<\/a>\n<ul>\n<li><a href=\"#repair_winre\">Restore\/Repair the Windows Recovery Environment<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<h2><a id=\"cause\"><\/a>What causes the error &#8220;We can&#8217;t create a recovery drive on this PC&#8221;<\/h2>\n<p>The above error occurs if Windows RE is disabled or the Windows RE image file (<code>Winre.wim<\/code>) <a href=\"https:\/\/www.winhelponline.com\/blog\/extract-files-windows-10-iso-dvd-install-wim\/\">is missing<\/a> from the <code>Recovery<\/code> folder.<\/p>\n<p>The Recovery Drive creation process starts with the verification of core files, including the Windows RE image (<code>Winre.wim<\/code>) file. If the WIM is missing from its designated location (defined in the <code>Reimage.xml<\/code> file), Windows attempts to look at the alternate locations such as <code>Windows\\System32<\/code> &amp; <code>Windows\\System32\\Recovery<\/code> folders for <code>Winre.wim<\/code>.<\/p>\n<p>If the file is not present in any of the above locations, the above error is triggered.<\/p>\n<p>The failed event is logged in <code>setupact.log<\/code> &amp; <code>setuperr.log<\/code>. Here are sample events:<\/p>\n<pre>setupact.log\r\n============\r\n\r\nInfo       [RecoveryDrive.exe] WinRE config file path: C:\\WINDOWS\\system32\\Recovery\\ReAgent.xml\r\nInfo       [RecoveryDrive.exe] Update enhanced config info is enabled.\r\nWarning    [RecoveryDrive.exe] Failed to get recovery entries: 0xc0000225\r\nInfo       [RecoveryDrive.exe] winreGetWinReGuid returning 0X490\r\nInfo       [RecoveryDrive.exe] ReAgentConfig::ReadBcdAndUpdateEnhancedConfigInfo WinRE disabled, WinRE Guid could not be determined  (0x490) \r\nInfo       [RecoveryDrive.exe] Wim dir location: \\\\?\\GLOBALROOT\\device\\harddisk0\\partition2\\Recovery\\WindowsRE\r\nInfo       [RecoveryDrive.exe] System is WimBoot: FALSE\r\nInfo       [RecoveryDrive.exe] Exit WinReGetConfig return value: 1, last error: 0x0\r\nError      <strong>GetRecoveryInfo(160): Result = 0x80070002[gle=0x00000002]<\/strong>\r\n\r\n\r\nsetuperr.log\r\n============\r\n\r\nError      GetRecoveryInfo(160): Result = 0x80070002[gle=0x00000002]\r\nError      GetRecoveryInfo(160): Result = 0x80070002[gle=0x00000002]\r\nError      <strong>Failed to get recovery info, error code: 0x80070002[gle=0x00000002]<\/strong>\r\nError      CreateRecoveryUsb(531): Result = 0x80070002[gle=0x00000002]\r\nError      BuildUsbDriveList(368): Result = 0x80070002[gle=0x00000002]\r\nError      UsbWaitThreadProc(488): Result = 0x80070002[gle=0x00000002]\r\nError      Failed !!!!!, error code: 0x80070002[gle=0x00000002]\r\nError      RecoveryDrive.exe execution failed: 0x80070002\r\nError      GetRecoveryInfo(160): Result = 0x80070002[gle=0x00000002]\r\nError      GetRecoveryInfo(160): Result = 0x80070002[gle=0x00000002]\r\nError      Failed to get recovery info, error code: 0x80070002[gle=0x00000002]\r\nError      CreateRecoveryUsb(531): Result = 0x80070002[gle=0x00000002]\r\nError      BuildUsbDriveList(368): Result = 0x80070002[gle=0x00000002]\r\nError      UsbWaitThreadProc(488): Result = 0x80070002[gle=0x00000002]\r\nError      Failed !!!!!, error code: 0x80070002[gle=0x00000002]\r\nError      RecoveryDrive.exe execution failed: <strong>0x80070002<\/strong><\/pre>\n<p>You can see the system error <code>0x80070002<\/code> in multiple areas. Error <code>0x80070002<\/code> denotes <code>The system cannot find the file specified<\/code>. And the file it&#8217;s looking for is <code>Winre.wim<\/code>.<\/p>\n<div class=\"rp\"><strong>RELATED:<\/strong> <a href=\"https:\/\/www.winhelponline.com\/blog\/cant-reset-windows-10-could-not-find-win-re\/\">Can&#8217;t Reset Windows 10; Could not find the Recovery Environment<\/a><\/div>\n<div class=\"qt\">\n<h3><a id=\"what\"><\/a>What is a Recovery Drive?<\/h3>\n<p>The Recovery media helps restore a Windows device to the factory state, even if the user needs to replace the hard drive or completely wipe the drive clean. Restoring Windows using the Recovery Drive is also called bare-metal recovery. The recovery drive would contain a bootable copy of Windows RE so that the users get access to troubleshooting and recovery tools when booting from recovery media.<\/p>\n<p>When you create the Recovery Drive, the Windows system files (including the Windows and driver updates installed), and any customizations included in the OEM provisioning package, are copied to create the recovery media.<\/p>\n<p>Users can optionally back up (Windows system) files required to perform bare metal recovery. When the <strong>Back up system files to the recovery drive<\/strong> option is selected, the following are copied onto the USB recovery media as well, into WIM files named <code>Reconstruct.WIM<\/code>, <code>Reconstruct.WIM2<\/code> and so forth.<\/p>\n<ul>\n<li>Windows Component Store<\/li>\n<li>Installed drivers<\/li>\n<li>Backup of preinstalled Windows apps<\/li>\n<li>Provisioning packages containing preinstalled customizations (under C:\\Recovery\\Customizations)<\/li>\n<li>Push-button Reset configuration XML and scripts (under C:\\Recovery\\OEM)<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> The personal files won&#8217;t be backed up or restored when you do a bare metal recovery using the Recovery Drive.<\/p>\n<p>The partitions are removed, recreated, and reformatted automatically during the process.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-6338\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/07\/icotip.gif\" alt=\"tips bulb icon\" width=\"34\" height=\"34\" \/>The size of the recovery media will depend on the size of the recovery folder, <code>Windows\\System32<\/code>, the <code>WinSxS<\/code> folder, etc. You can reduce the size of the backup by <a href=\"https:\/\/www.winhelponline.com\/blog\/free-up-hard-disk-space-windows\/\">reducing<\/a> the <a href=\"https:\/\/www.winhelponline.com\/blog\/disk-cleanup-3-99-tb-bug-windows-update-cleanup\/\">size of the WinSxS<\/a> (&#8220;Component Store&#8221;) folder.<\/p>\n<h3><a id=\"contents\"><\/a>What does the Recovery Drive contain?<\/h3>\n<pre>Folder PATH listing for volume RECOVERY\r\nG:.\r\n\u2502   reagent.xml\r\n\u2502   \r\n\u251c\u2500\u2500\u2500EFI\r\n\u2502   \u251c\u2500\u2500\u2500Microsoft\r\n\u2502   \u2502   \u251c\u2500\u2500\u2500Boot\r\n\u2502   \u2502   \u2502   \u2502   boot.stl\r\n\u2502   \u2502   \u2502   \u2502   bootmgfw.efi\r\n\u2502   \u2502   \u2502   \u2502   bootmgr.efi\r\n\u2502   \u2502   \u2502   \u2502   kdnet_uart16550.dll\r\n\u2502   \u2502   \u2502   \u2502   kdstub.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_10df.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_10ec.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_1137.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_14e4.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_15b3.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_1969.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_19a2.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_1af4.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_02_8086.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_07_1415.dll\r\n\u2502   \u2502   \u2502   \u2502   kd_0C_8086.dll\r\n\u2502   \u2502   \u2502   \u2502   memtest.efi\r\n\u2502   \u2502   \u2502   \u2502   winsipolicy.p7b\r\n\u2502   \u2502   \u2502   \u2502   BCD\r\n\u2502   \u2502   \u2502   \u2502   \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500bg-BG\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500cs-CZ\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500da-DK\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500de-DE\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500el-GR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500en-GB\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500en-US\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500es-ES\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500es-MX\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500et-EE\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500fi-FI\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500fr-CA\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500fr-FR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500hr-HR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500hu-HU\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500it-IT\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500ja-JP\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500ko-KR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500lt-LT\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500lv-LV\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500nb-NO\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500nl-NL\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500pl-PL\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500pt-BR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500pt-PT\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500qps-ploc\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500ro-RO\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500ru-RU\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500sk-SK\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500sl-SI\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500sr-Latn-RS\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500sv-SE\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500tr-TR\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500uk-UA\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500zh-CN\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500zh-TW\r\n\u2502   \u2502   \u2502   \u2502       bootmgfw.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       bootmgr.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       memtest.efi.mui\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u251c\u2500\u2500\u2500Fonts\r\n\u2502   \u2502   \u2502   \u2502       chs_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       cht_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       jpn_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       kor_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       malgunn_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       malgun_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       meiryon_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       meiryo_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       msjhn_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       msjh_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       msyhn_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       msyh_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       segmono_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       segoen_slboot.ttf\r\n\u2502   \u2502   \u2502   \u2502       segoe_slboot.ttf\r\n\u2502   \u2502   \u2502   \u2502       wgl4_boot.ttf\r\n\u2502   \u2502   \u2502   \u2502       \r\n\u2502   \u2502   \u2502   \u2514\u2500\u2500\u2500Resources\r\n\u2502   \u2502   \u2502       \u2502   bootres.dll\r\n\u2502   \u2502   \u2502       \u2502   \r\n\u2502   \u2502   \u2502       \u2514\u2500\u2500\u2500en-US\r\n\u2502   \u2502   \u2502               bootres.dll.mui\r\n\u2502   \u2502   \u2502               \r\n\u2502   \u2502   \u2514\u2500\u2500\u2500Recovery\r\n\u2502   \u2514\u2500\u2500\u2500Boot\r\n\u2502           bootx64.efi\r\n\u2502           \r\n\u2514\u2500\u2500\u2500sources\r\n        boot.wim\r\n        $PBR_ResetConfig.xml\r\n        $PBR_Diskpart.txt\r\n        Reconstruct.WIM\r\n        Reconstruct.WIM2\r\n<\/pre>\n<\/div>\n<h2><a id=\"fix\"><\/a>Fix for Error &#8220;We can&#8217;t create a recovery drive on this PC&#8221;<\/h2>\n<ol>\n<li>First, let&#8217;s check the status of the Windows RE on the computer. To do so, open an <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">admin Command Prompt<\/a> window, and then type the following command:\n<pre>reagentc \/info<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17818\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-reset-2.png\" alt=\"could not find the recovery environment - reagentc.exe\" width=\"700\" height=\"348\" \/><\/p>\n<p>The above command shows the Windows Recovery Environment (Windows RE) and system reset configuration.<\/li>\n<li>If the <strong>Windows RE status<\/strong> shows up as <code><strong>Disabled<\/strong><\/code> or if the <strong>Windows RE location<\/strong> is empty, here is the command you need to run:\n<pre>reagentc \/enable<\/pre>\n<p>This enables the Windows Recovery Environment on the computer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17817\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-reset-3.png\" alt=\"could not find the recovery environment - reagentc.exe\" width=\"700\" height=\"120\" \/><\/p>\n<p><em>When you run the enable command, what happens in the background is that the Windows RE image file (<code>Winre.wim<\/code>) is copied from the <code>Windows\\System32\\Recovery<\/code> to the <code>C:\\Recovery\\WindowsRE<\/code> folder and the boot configuration entries (BCD) is updated accordingly.<\/em><\/li>\n<\/ol>\n<h4>Can&#8217;t enable Windows RE?<\/h4>\n<p>If you encounter errors when enabling the Windows RE using reagentc.exe command-line, see the next section, &#8220;How to Repair or restore the Windows Recovery Environment&#8221; for a solution.<\/p>\n<hr \/>\n<h3><a id=\"repair_winre\"><\/a>Repair the Windows Recovery Environment<\/h3>\n<p>If the Windows RE image <code>Winre.wim<\/code> is missing from the source or is corrupted, the following error occurs when running the <code>reagentc.exe \/enable<\/code> command-line:<\/p>\n<pre>REAGENTC.EXE: The Windows RE image was not found.<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17821\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/reagentc-image-not-found.png\" alt=\"could not find the recovery environment - reagentc.exe\" width=\"700\" height=\"146\" \/><\/p>\n<p>To resolve this, we need to <a href=\"https:\/\/www.winhelponline.com\/blog\/extract-files-windows-10-iso-dvd-install-wim\/\">extract<\/a> a fresh copy of <code>Winre.wim<\/code> from the Windows 10 Setup disk or ISO. Follow these steps:<\/p>\n<p><em><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6338 alignleft\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/07\/icotip.gif\" alt=\"tips bulb icon\" width=\"34\" height=\"34\" \/>For maximum compatibility, make sure you select the <a href=\"https:\/\/www.winhelponline.com\/blog\/iso-find-windows-build-version-edition-using-dism\/\">version of Windows 10 ISO\/DVD<\/a> that matches the <a href=\"https:\/\/www.winhelponline.com\/blog\/find-windows-10-build-version-edition-bit\/\">version of Windows 10<\/a> currently installed. You can download any version of Windows 10 ISO <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-10-iso-direct-download-mct-useragent\/\">using Rufus<\/a>.<\/em><\/p>\n<ol>\n<li>Extract <code>Winre.wim<\/code> from the <code>install.wim<\/code> file located inside the Windows Setup disk or ISO. You can find detailed instructions in the article <a href=\"https:\/\/www.winhelponline.com\/blog\/extract-files-windows-10-iso-dvd-install-wim\/\">How to Extract Files from Windows 10 ISO or DVD (Install.wim)<\/a>\n<div class=\"newline\"><em>Let&#8217;s say you extract <code>Winre.wim<\/code> from the ISO\/DVD source to the <code>D:\\<\/code> drive using the instructions in the linked article above.<\/em><\/div>\n<\/li>\n<li>Next, open an <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">admin Command Prompt<\/a> Window, and type the following command:\n<pre>cd \/d C:\\Recovery\\WindowsRE<\/pre>\n<p>If the above command is successful, you&#8217;ll see <code>C:\\Recovery\\WindowsRE<\/code> in the prompt.<\/li>\n<li>Type the following commands:\n<pre>attrib -s -h -r reimage.xml\r\nren reimage.xml reimage.xml.001\r\ncopy D:\\Winre.wim<\/pre>\n<p>You should see the <code>1 file(s) copied<\/code> message in the output. The file <code>Winre.wim<\/code> which we extracted to the <code>D:\\<\/code> drive, is now copied to the <code>C:\\Recovery\\WindowsRE<\/code> folder.<\/li>\n<li>Type the following command:\n<pre>reagentc \/setreimage \/path C:\\Recovery\\WindowsRE<\/pre>\n<p>You should see the output similar to the following:<\/p>\n<pre>Directory set to: \\\\?\\GLOBALROOT\\device\\harddisk0\\partition2\\Recovery\\WindowsRE\r\n\r\nREAGENTC.EXE: Operation Successful.<\/pre>\n<div class=\"newline\"><em>The above path starting with the <code>GLOBALROOT<\/code> is the symbolic link that points to the <code>Recovery\\WindowsRE<\/code> folder on the C: drive. The partition# and the harddisk# would vary depending upon the configuration of each computer.<\/em><\/div>\n<div class=\"newline\">Note that the file <code>Winre.wim<\/code> must exist in that folder before running the <code>reagentc.exe \/setreimage<\/code> command-line. Otherwise, you&#8217;ll get the error <strong>REAGENTC.EXE: No valid image found in the specified path.<\/strong><\/div>\n<\/li>\n<li>Finally, run the following command to enable the Windows Recovery Environment and reconfigure the Boot Configuration Data (BCD) entries present in the <a href=\"https:\/\/www.winhelponline.com\/blog\/what-is-system-reserved-partition-in-disk-management\/\">System Reserved partition<\/a>.\n<pre>reagentc \/enable<\/pre>\n<\/li>\n<li>If you see <code>REAGENTC.EXE: Operation successful<\/code> in the output of the previous command, then type the following command to verify if the Windows Recovery Environment is enabled:\n<pre>reagentc \/info<\/pre>\n<p>You should see something like this in the output.<\/p>\n<pre>Windows Recovery Environment (Windows RE) and system reset configuration\r\n\r\nWindows RE status: <strong>Enabled<\/strong>\r\nWindows RE location: \\\\?\\GLOBALROOT\\device\\harddisk0\\partition2\\Recovery\\WindowsRE\r\nBoot Configuration Data (BCD) identifier: 1216a3d5-d870-11ea-a9e9-1866da06b846\r\nRecovery image location:\r\nRecovery image index: 0\r\nCustom image location:\r\nCustom image index: 0\r\n\r\nREAGENTC.EXE: Operation Successful.\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17820\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/reagentc-enabled-info.png\" alt=\"could not find the recovery environment - reagentc.exe\" width=\"700\" height=\"446\" \/><\/pre>\n<\/li>\n<\/ol>\n<p>After following the above steps, the Windows 10\/11 Recovery Drive creation error <strong>We can&#8217;t create a recovery drive on this PC<\/strong> will be resolved.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17855\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/cant-create-recovery-drive-2.png\" alt=\"We can't create a recovery drive on this PC\" width=\"651\" height=\"512\" \/><\/p>\n<p>You&#8217;ll also find that the tools, such as Startup Repair, System Restore, Uninstall Updates, etc., are restored to the <a title=\"How to Edit the Registry Offline Using Windows Recovery Environment?\" href=\"https:\/\/www.winhelponline.com\/blog\/edit-registry-offline-windows-re\/\">Windows RE<\/a> page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows allows you to create USB recovery media using the RecoveryDrive.exe (&#8220;Create a recovery drive&#8221;) utility. When you attempt to create the recovery drive in Windows 10 or 11, the following error appears, and the process stalls: We can&#8217;t create a recovery drive on this PC Some required files are missing. To troubleshoot problems when &#8230; <a title=\"&#8220;We can&#8217;t create a recovery drive on this PC&#8221; Error\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/we-cant-create-a-recovery-drive-on-this-pc-error-windows-10\/\" aria-label=\"Read more about &#8220;We can&#8217;t create a recovery drive on this PC&#8221; Error\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,869],"tags":[191,680],"class_list":["post-17854","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages","tag-windows-recovery-environment"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":17815,"url":"https:\/\/www.winhelponline.com\/blog\/cant-reset-windows-10-could-not-find-win-re\/","url_meta":{"origin":17854,"position":0},"title":"Error &#8220;Could not find the Recovery Environment&#8221; When Resetting PC","author":"Ramesh","date":"August 10, 2020","format":false,"excerpt":"When you attempt to use the Reset this PC option to Reset (\"Remove everything\") or Refresh (\"Keep my files\") Windows 10 or 11, the following error may appear: Could not find the recovery environment Insert your Windows installation or recovery media, and restart your PC with the media. This error\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"We can't create a recovery drive on this PC","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-recovery-disk.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-recovery-disk.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/win-re-fix-recovery-disk.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":18069,"url":"https:\/\/www.winhelponline.com\/blog\/create-a-recovery-drive-refresh-reinstall-windows-10\/","url_meta":{"origin":17854,"position":1},"title":"How to Create Recovery Drive in Windows 10","author":"Ramesh","date":"August 25, 2020","format":false,"excerpt":"If your current Windows 10 installation gets corrupted, you'll be able to use the recovery drive to reinstall Windows 10 -- restoring the same build and version of Windows 10 you were using, along with the installed drivers and preinstalled customizations. For this, you'll need to have created a USB\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"recover from windows 10 usb recovery drive","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/recdrive_restore_error.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/recdrive_restore_error.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/recdrive_restore_error.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/recdrive_restore_error.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":76008,"url":"https:\/\/www.winhelponline.com\/blog\/reagentc-exe-operation-failed-3\/","url_meta":{"origin":17854,"position":2},"title":"REAGENTC.EXE: Operation failed: 3","author":"Ramesh","date":"July 18, 2024","format":false,"excerpt":"When you attempt to enable Windows RE by running the reagentc \/enable command, the following error may be shown: REAGENTC.EXE: Operation failed: 3 REAGENTC.EXE: An error has occurred. When you attempt to create a USB recovery drive, the following error occurs: We can't create a recovery drive on this PC\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"reagent error 3 - cannot create recovery drive","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/07\/cant-create-recovery-drive.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/07\/cant-create-recovery-drive.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/07\/cant-create-recovery-drive.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":17951,"url":"https:\/\/www.winhelponline.com\/blog\/problem-occurred-creating-recovery-drive\/","url_meta":{"origin":17854,"position":3},"title":"[Fix] A problem occurred while creating the recovery drive","author":"Ramesh","date":"August 18, 2020","format":false,"excerpt":"Earlier, we saw how to fix the Some required files are missing error when attempting to create a USB Recovery Drive in Windows 10. The steps involved copying the Windows Recovery Environment image Winre.wim from the Windows 10 source (DVD\/ISO) and also fixing the recovery partition. The following is a\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"problem occurred creating recovery drive usb in windows 10 vssadmin list providers","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/vss-list-providers.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/vss-list-providers.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/vss-list-providers.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":74982,"url":"https:\/\/www.winhelponline.com\/blog\/reset-windows-10-or-11-win-re\/","url_meta":{"origin":17854,"position":4},"title":"How to Reset Windows 10 or 11 via Windows RE","author":"Ramesh","date":"April 28, 2024","format":false,"excerpt":"There are situations where Windows doesn't boot or the \"Reset this PC\" option in Update & Security (Settings) does not work. In such cases, you can reset Windows 10 or 11 via the Windows Recovery Environment (\"Windows RE\" or \"WinRE\"). This article tells you how to reset the PC via\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"reset windows 10\/11 via windows re - keep files or remove everything","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/04\/reset_winre_3a.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/04\/reset_winre_3a.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/04\/reset_winre_3a.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/04\/reset_winre_3a.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":78048,"url":"https:\/\/www.winhelponline.com\/blog\/resize-winre-recovery-partition\/","url_meta":{"origin":17854,"position":5},"title":"How to Resize the Recovery Partition in Windows","author":"Ramesh","date":"March 6, 2025","format":false,"excerpt":"The Recovery partition stores Winre.wim, an image needed to boot into the Windows Recovery Environment (WinRE). If the recovery partition is small, the system might fail when servicing the Winre.wim image. For instance, you may encounter error 0x80070643 when installing WinRE security updates if the recovery partition is not big\u2026","rel":"","context":"In &quot;Utilities&quot;","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"resize recovery partition using aomei","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2025\/03\/resize_winre_6-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2025\/03\/resize_winre_6-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2025\/03\/resize_winre_6-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2025\/03\/resize_winre_6-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/17854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=17854"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/17854\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=17854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=17854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=17854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}