{"id":1115,"date":"2007-03-02T14:18:55","date_gmt":"2007-03-02T08:48:55","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=1115"},"modified":"2021-06-03T09:21:13","modified_gmt":"2021-06-03T03:51:13","slug":"outlook-office-hyperlink-restrictions-error","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/outlook-office-hyperlink-restrictions-error\/","title":{"rendered":"How to Fix Outlook Hyperlink Restrictions Error"},"content":{"rendered":"<p>When you click a hyperlink in Microsoft Outlook or other Office applications, you may receive one of the following errors, depending upon the version of Office installed.<\/p>\n<pre class=\"err\">Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.<\/pre>\n<pre class=\"err\">This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24190\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/outlook-hyperlink-error.png\" alt=\"outlook hyperlink error\" width=\"739\" height=\"115\" \/><\/p>\n<h2>Cause<\/h2>\n<p>The above hyperlink errors are caused by broken .html file association or HTTP or HTTPS protocol association. For instance, if you&#8217;ve associated .html file type with Notepad++ or any other non-browser application, the above error occurs when clicking on hyperlinks from your Office application.<\/p>\n<p>Also, Outlook requires an <code>open\\command<\/code> registry key under the file association key referenced by <code>.html<\/code>.<\/p>\n<h2>Fix for Outlook Hyperlink Errors<\/h2>\n<p>To resolve the error when clicking on a hyperlink in Outlook or any other Office application, follow these steps:<\/p>\n<h3>Step 1: Reset the default web browser<\/h3>\n<p>Resetting the default browser fixes the problem. To do so, use Default Apps to select a different browser as the default. Then revert to the original browser to set it as the default. This fixes the browser file association settings (e.g., .HTM, .HTML, HTTP, HTTPS, etc.) automatically.<\/p>\n<h4>For Windows 10<\/h4>\n<ol>\n<li>Open Settings \u2192 Apps \u2192 Default Apps.<\/li>\n<li>Under Web browser, select a browser from the list.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24189\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/default-browser-default-apps-windows-10.png\" alt=\"outlook hyperlink error - reset default browser\" width=\"751\" height=\"669\" \/><\/li>\n<li>Repeat the same, but select your preferred (original) browser this time.<\/li>\n<\/ol>\n<p>Switching the default browser back and forth will resolve the file association issues.<\/p>\n<h4>For Windows 8 and earlier<\/h4>\n<ol>\n<li>Click Start, and click Default Programs<\/li>\n<li>Click Set program access and computer defaults<\/li>\n<li>Click Custom, select your Web browser (e.g. Internet Explorer), and click OK<\/li>\n<li>Close and re-open Microsoft Outlook.<i><\/i><\/li>\n<\/ol>\n<div class=\"rp\"><strong>RELATED:<\/strong> <a href=\"https:\/\/www.winhelponline.com\/blog\/set-default-browser-file-associations-command-line-windows-10\/\">Change Default Apps, Browser, Association via Command-line in Windows 10<\/a><\/div>\n<hr \/>\n<h3>Step 2: Fix .HTML association settings using registry:<\/h3>\n<p>If resetting the default web browser doesn&#8217;t fix the problem, fix the default file class data for <code>.html<\/code> file type using the registry. It&#8217;s because Method 1 may not fix this particular registry setting.<\/p>\n<ol>\n<li>Copy the following lines to Notepad.\n<pre>[HKEY_CLASSES_ROOT\\.html]\r\n@=\"htmlfile\"\r\n\"Content Type\"=\"text\/html\"\r\n\"PerceivedType\"=\"text\"<\/pre>\n<\/li>\n<li>Save the file as &#8220;<code>html.reg<\/code>&#8220;<\/li>\n<li>Double-click <code>html.reg<\/code> to apply the settings.<\/li>\n<\/ol>\n<p>This method fixes only the <code>.html<\/code> file class settings. Whereas, the procedure listed under &#8220;Step 1&#8221; fixes most of the per-user association settings.<\/p>\n<h4>Using Notepad++?<\/h4>\n<p>Alternately, if you&#8217;re using <a href=\"https:\/\/www.winhelponline.com\/blog\/replace-notepad-text-editor-notepad-plus-association\/\">Notepad++<\/a>, make sure you have not associated the .htm and .html file types with Notepad++.<\/p>\n<ol>\n<li>Open Notepad++ elevated (Run as administrator)<\/li>\n<li>From the Settings menu, click Preferences.<\/li>\n<li>Select &#8220;File association.&#8221;<\/li>\n<li>Remove .htm and .html from the list of &#8220;Registered extensions.&#8221;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24191\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/notepad-plus-settings.png\" alt=\"outlook hyperlink error - notepad++ association settings\" width=\"751\" height=\"407\" \/><\/li>\n<li>Click OK and close Notepad++.<\/li>\n<li>Restart Outlook or your MS Office application.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>When you click a hyperlink in Microsoft Outlook or other Office applications, you may receive one of the following errors, depending upon the version of Office installed. Your organization&#8217;s policies are preventing us from completing this action for you. For more info, please contact your help desk. This operation has been cancelled due to restrictions &#8230; <a title=\"How to Fix Outlook Hyperlink Restrictions Error\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/outlook-office-hyperlink-restrictions-error\/\" aria-label=\"Read more about How to Fix Outlook Hyperlink Restrictions Error\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,7],"tags":[191],"class_list":["post-1115","post","type-post","status-publish","format-standard","hentry","category-office","category-windows","tag-error-messages"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":310,"url":"https:\/\/www.winhelponline.com\/blog\/application-not-found-error-mail-http-url\/","url_meta":{"origin":1115,"position":0},"title":"&#8220;Application not found&#8221; Hyperlink Error in Mail","author":"Ramesh","date":"May 30, 2008","format":false,"excerpt":"When you click on a hyperlink in your mail clients such as Microsoft Outlook, Windows Mail, or Windows Live Mail, you may see the Application not found or General failure errors. General Failure. The application cannot be found. This error occurs if the default browser is not correctly set, or\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"outlook hyperlink error - reset default browser","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/default-browser-default-apps-windows-10.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/default-browser-default-apps-windows-10.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/default-browser-default-apps-windows-10.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/default-browser-default-apps-windows-10.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":9771,"url":"https:\/\/www.winhelponline.com\/blog\/word-could-not-create-the-work-file-temp-folder-outlook\/","url_meta":{"origin":1115,"position":1},"title":"Fix: Word could not create the work file when Opening Word Documents","author":"Ramesh","date":"June 14, 2019","format":false,"excerpt":"When you try to open or save a document in Microsoft Word, you receive the following error message: Word could not create the work file. Check the Temp environment variable. The error message can also appear when you preview a .docx or .xlsx file using the File Explorer preview pane.\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"office 365 check bitness and version","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":25600,"url":"https:\/\/www.winhelponline.com\/blog\/outlook-cant-preview-pdf-attachments\/","url_meta":{"origin":1115,"position":2},"title":"[Fix] Microsoft Outlook Cannot Preview PDF Attachments","author":"Ramesh","date":"January 8, 2022","format":false,"excerpt":"Microsoft Outlook has attachment preview support wherein you can preview the file attachments without having to open the respective program. For this, Outlook utilizes the existing preview handler modules added by individual programs. This article describes the various type of PDF attachment preview issues that users face in Microsoft Outlook\/Outlook\u2026","rel":"","context":"In &quot;Office&quot;","block_context":{"text":"Office","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/office\/"},"img":{"alt_text":"outlook pdf preview not working - preview handlers","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/01\/outlook-pdf-preview-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/01\/outlook-pdf-preview-error-2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/01\/outlook-pdf-preview-error-2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/01\/outlook-pdf-preview-error-2.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":80420,"url":"https:\/\/www.winhelponline.com\/blog\/c2r64-dll-0xc000012f-office-apps\/","url_meta":{"origin":1115,"position":3},"title":"0xc000012f \u2013 c2r64.dll Error Launching Office apps","author":"Ramesh","date":"March 9, 2026","format":false,"excerpt":"When you open an Office app, such as Excel, Outlook, Word, PowerPoint, or OneNote, you may get an error message regarding the file c2r64.dll. Here are some of the errors that users encounter: WINWORD.EXE - Bad Image C:\\Program Files\\Microsoft Office\\Root\\Office16\\c2r64.dll is either not designed to run on Windows or it\u2026","rel":"","context":"In &quot;Office&quot;","block_context":{"text":"Office","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/office\/"},"img":{"alt_text":"c2r64.dll error 0xc000012f launching Office apps","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2026\/03\/c2r64-dll-0xc000012f.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1600,"url":"https:\/\/www.winhelponline.com\/blog\/outlook-hyperlinks-open-new-with-ie-set-default\/","url_meta":{"origin":1115,"position":4},"title":"Clicking a Hyperlink in Outlook Prompts to Select a Browser, With IE set as default","author":"Ramesh","date":"February 8, 2016","format":false,"excerpt":"When you click a hyperlink in Outlook 2007 or 2010 with Internet Explorer set as the default, the Open With window (\"How do you want to open this?\" dialog) appears with the list of browser choices. This is an issue in Windows 10 with Outlook 2007 or 2010 installed, and\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/w10\/ol-opennew-ie-1.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":5810,"url":"https:\/\/www.winhelponline.com\/blog\/snipping-tool-error-snip-not-sent-sending-snip-email\/","url_meta":{"origin":1115,"position":5},"title":"Snipping Tool Error &#8220;The snip could not be sent&#8221; Sending Snip to Email","author":"Ramesh","date":"November 4, 2017","format":false,"excerpt":"After taking a screenshot using the Snipping Tool, when you attempt to send the snip to email by clicking on the Send Snip (email recipient) button on the toolbar, the following error messages appear: Either there is no default mail client or the current mail client cannot fulfill the messaging\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"snipping tool send mail error","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/snip-send-mail-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/1115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=1115"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/1115\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=1115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=1115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=1115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}