Windows Store “Something bad happened – Unknown layout specified in manifest” Error

When you use the Windows Store app to download an app such as (Netflix, Instagram etc), the error “Something bad happened” may occur. Here is the complete error message verbatim:

Something bad happened.
Unknown layout specified in manifest

store "something bad happened"

Solution 1: Fix the Regional Settings

It’s possible that your regional settings are incorrect. For instance, you may have the region set for a different country where you holidayed earlier, and have forgot to update the setting after returning to your home country.

1. Open Settings (WinKey + i)

2. Click Time & Language

3. Select Region & Language from options on left

4. Verify your Country/Region is correct from drop down list

5. Ensure the appropriate Language Pack is installed. If it’s in the state of being “available”, click Download and let the system install it from Microsoft servers.

Fixing the Regional Settings worked for some users. If that doesn’t do it, follow the next procedure.

Solution 2. Reset the Windows Store

1. Close Windows Store if it’s running

2. Open Settings (WinKey + i)



3. Click Apps (Apps & features)

4. Scroll down and select “Store”

windows store app reset

5. Click Advanced Options

6. In the next page, click the Reset button.

This resets Windows Store app.


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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