“Users must enter a user name and password” option missing

When you open the User Accounts dialog by running control userpasswords2 or netplwiz.exe to configure automatic login to your user account, the Users must enter a user name and password to use this computer option may be missing in that dialog.

userpasswords2 password checkbox missing

As a result, you’re unable to configure auto-login to your user account. This post tells you how to bring back the option in Windows 10 or 11.

Cause

The “Users must enter a user name and password to use this computer” option may be hidden/missing if the “only allow Windows Hello sign-in” option is enabled in Settings. Windows Hello is a more personal, secure way to get instant access to your Windows 10 devices using fingerprint, facial recognition, or a secure PIN.

The Windows Hello setting was turned on automatically during the clean installation of Windows 10 2004 and Windows 11.

Resolution

To configure auto-login, turn off the mandatory Windows Hello sign-in option. Use one of the methods below.

Method 1: Using Settings

  1. Click Start, Settings, and click Accounts.
  2. Click on Sign-in options
  3. Turn off the radio button under the Require Windows Hello sign-in for Microsoft accounts section.

    Windows 10 Screenshot
    userpasswords2 password checkbox missing

    The description “For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device (Recommended)” is self-explanatory.

    Windows 11 Screenshot

    pin sign-in and diagnostic startup error

hand point iconNOTE: The above option would be missing if no Microsoft accounts are configured on the computer.

If the option For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device (Recommended) is missing, use the registry method below.


Method 2: Using the registry

You can disable the Require Windows Hello sign-in for Microsoft accounts option using the registry. This option works even if the “For improved security, only allow Windows Hello sign-in” option is missing in Settings.

Launch regedit.exe and go to the following branch:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PasswordLess\Device

Value name:

DevicePasswordLessBuildVersion

Data:

  • 0 means Require Windows Hello sign-in is disabled
  • 2 means Require Windows Hello sign-in is enabled

userpasswords2 password checkbox missing

Deleting DevicePasswordLessBuildVersion or setting it to 0 would enable the “Users must enter a user name and password to use this computer” checkbox.



After disabling the above setting, close and reopen the User Accounts dialog by running netplwiz.exe or control userpasswords2

userpasswords2 password checkbox missing

The “Users must enter a user name and password to use this computer” checkbox is now restored.


Workaround: Autologon utility from Microsoft

As a workaround to the above methods, use the Autologon utility from Windows Sysinternals to configure the automatic login.

automatic login sysinternals

Autologon enables you to easily configure Windows’ built-in auto-login mechanism.

Launch autologon.exe, fill in the username and password for the account you want to enable automatic login. Leave the “Domain” field intact. Then click on the Enable button.

This utility stores the credentials of the specified user in an encrypted form in the Registry.


One small request: If you liked this post, please share this?

One "tiny" share from you would seriously help a lot with the growth of this blog. Some great suggestions:
  • Pin it!
  • Share it to your favorite blog + Facebook, Reddit
  • Tweet it!
So thank you so much for your support. It won't take more than 10 seconds of your time. The share buttons are right below. :)

Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

14 thoughts on ““Users must enter a user name and password” option missing”

  1. Thank you SO much. Although your note says if only Local accounts this wouldn’t matter, it did. The registry fix got rid of the problem because, even though I only have local accounts, it must have been set up in the background.

    Reply
  2. Like xaeryth, I set up a Windows 10 Pro mini PC with only a local account — no Microsoft account — and netplwiz did not show the option. I brought up regedit, changed DevicePasswordLessBuildVersion from 2 to 0 per your instructions, the option reappeared in netplwiz, and I was good to go. Thank you very much — this was a big help!!

    Reply
  3. Oops! Just an extra bit of information … As I was about to close the Google search results that brought me to this page, a result mentioning domains caught my eye. From that page, I learned that the netplwiz user/password option is ALSO disabled if the computer has “joined a domain”.

    I vaguely remember something about a domain during set-up, but I thought it just referred to my LAN. In the Windows CMD prompt, “systeminfo” will print out the domain to which your computer belongs:

    C:\Windows\System32> systeminfo

    Domain:

    In my case, it showed “Domain: WORKGROUP”, so that might have been what was causing the netwplwiz option not to show up despite only having a local account. Anyway, your registry fix worked and I’m happy!

    Reply
    • You can still get the checkbox to appear even if you have work access turned on or joined a domain.

      \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

      Create a new DWord called AutoAdminLogon and set the value to 1. Reboot.

  4. Ramesh, thank you very much for this. I wish Microsoft would stop removing useful stuff every time there’s a new OS. There are 3 application files in the folder: Autologon, Autologon64, & Autologon64a. Not sure which one to use. If “64” means for 64-bit computers, what is “64a”? Thank you again.

    Reply

Leave a Comment