When you use Windows Explorer to rename folders on a Windows Vista-based computer, nothing may happen, or the error The file or folder does not exist occurs. In addition, the following symptoms may be observed:
- Unable to move folders to a different location, nor be able to restore deleted items from the Recycle Bin.
- Unable to launch special folders using the Shell: command. For example, when you run the command shell:My Music, you may receive the following error:
Windows cannot find ‘shell:My Music’. Make sure you typed the name correctly, and then try again.
The problems 1 & 2 mentioned in the Symptoms section above, were first reported on MSFN forums and a registry fix was posted in that page. These problems occur if the following registry key or some of the sub keys and values are missing:
To resolve the problem, use these steps:
1. Download folder_desc.zip and save it to Desktop
2. Unzip and extract the archive to a folder of your choice
3. Then right-click folder_desc.reg and choose Merge
4. Logoff and login back for the change to take effect.
Note: Do not run the above fix in another version of Windows. For a Windows 10 version of this fix, see post [Fix] Cannot Rename Or Move Folders In Windows 10, Due To Missing FolderDescriptions Registry Entries.
About the author
Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in the ITeS industry — delivering support for Microsoft's consumer products. He has been a Microsoft MVP [2003 to 2012] who contributes to various Windows support forums.