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Restore Missing New “Folder” to the Desktop Right-Click menu

When you right-click an empty area on the desktop, the “New” menu that appears may not contain the “Folder” entry. Also, when attempting to create a folder by clicking the “New Folder” toolbar button in a folder or by pressing the Ctrl + Shift + N keys, nothing may happen.

This post explains how to fix the problem in all versions of Windows, including Windows 10/11.

Cause

If you’re unable to create a new folder via the “New” context menu, Explorer ribbon, or using the Ctrl + Shift + N keys, it can be due to one of the following reasons:

  1. The “Folder” registry entries are missing (the most common reason.)
  2. (or)

  3. C-Media Audio Control Panel has hijacked the Ctrl + Shift + N shortcut hotkey.

The C-Media Audio Control Panel (Store link) takes over the Ctrl + Shift + N hotkey, which prevents creating a New folder or opening a new browser (Chrome/Edge) window using keyboard shortcut. Terminating the C-Media Control Panel resolves the issue. Asus support has stated that the next C-Media Control Panel driver update (1.0.0.34) will fix this issue.

If you don’t have the C-Media software but facing the original issue, then follow the method(s) mentioned below.

You can simply download the registry file to automate all the settings mentioned in this article. Visit the section “Automate all of the above using a Registry File” on by clicking here.

Restore New “Folder” option to the right-click menu

You can restore the “Folder” entry in the “New” menu using one of the following methods:

Method 1: Using Command Prompt

  1. Open an elevated or admin Command Prompt window.
  2. Type the following command and press Enter:
    assoc folder=Folder
    
    
  3. Close the Command Prompt window.

If the above doesn’t help, follow Method 2.


Method 2: Using the Registry Editor

  1. Start the Registry Editor (regedit.exe)
  2. Navigate to the following location:
    HKEY_CLASSES_ROOT\Folder
  3. In the right-pane, double-click (default) and set its data to Folder
  4. Exit the Registry Editor.
  5. Log off and log back in.

You should now be able to create new folders via the right-click menu, Ctrl + Shift + N keystroke, or via the File Explorer ribbon.

Note: If the “New Folder” command in the File Explorer ribbon still does not work, see the section Restore Missing New Menu in this article.

Other Right-click New menu Problems

Create “New Folder” creates a shortcut instead?

Some users faced a situation where creating a new folder from the desktop New menu or by pressing Ctrl + Shift + N launched the new shortcut dialog instead of creating a folder. In addition, it would create a 0-byte file named “New folder” that shows up with a blank or generic icon.

The above-mentioned problems happen due to two erroneous entries in the Folder registry key. Follow these steps to resolve the issue:

  1. Start the Registry Editor (regedit.exe)
  2. Go to the following branch:
    HKEY_CLASSES_ROOT\Folder\ShellNew
  3. Delete the two values namely: Handler and NullFile
  4. Under the “ShellNew” key, make sure that a subkey named “Config” exists. If it’s missing, create one manually.
  5. Select the “Config” key and create the following String values (REG_SZ) in the right pane:
    AllDrives
    
    IsFolder
    
    NoExtension

  6. Exit the Registry Editor.

What could have caused this?

Some registry fix you may have employed from the web in the past has inadvertently added the Handler and NullFile values in the Folder registry key. The two values are meant to be present in HKCR\.lnk\ShellNew key only. The Handler value on your system may be pointing to the GUID {ceefea1b-3e29-4ef1-b34c-fec79c4f70af} (as seen in the above screenshot) which is responsible for launching the “New Shortcut Wizard”.


Restore Missing “New” to the Desktop Right-Click Menu

If the “New” menu itself is missing, then you’ll need to fix another registry key.

  1. In the Registry Editor, go to the following key:
    HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers
  2. Create a subkey named New if it doesn’t already exist.
  3. With the New key selected, double-click (default) in the right pane.
  4. Select the (default) value data as follows:
    {D969A300-E7FF-11d0-A93B-00A0C90F2719}
  5. Exit the Registry Editor.

The above registry fix also resolves a problem where the “New Folder” button in the File Explorer (and Open/Save As/Browse dialog box) ribbon command does nothing when clicked.

Automate all of the above using a Registry File

To automate all of the above methods in this article using a .REG file, follow these steps:

  1. Download folder_shellnew_fix.zip
  2. Unzip and extract folder_shellnew_fix.reg to Desktop
  3. Double-click folder_shellnew_fix.reg to run it.
  4. Click Yes when asked for confirmation.

Contents of the Registry Fix

This restores the missing New menu and the Folder option in the New menu in Windows.

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