Red X icon overlay appears on all drives in Windows [Dropbox]

After installing Dropbox, all your drives in This PC show up with a red x overlay icon. This problem is seen for local drives, removable drives, as well as optical drives. Dropbox support team is aware of this issue, and they say that the problem is seen only if you install the latest beta 77.3.125. Exiting Dropbox clears those overlay icons and the drives appear normal.

red x icon drives - dropbox disable early release beta

Dropbox beta version causes Red X icon overlay on all drives

Simply downgrading to the latest stable version fixes the problem. First, uninstall the beta version of Dropbox. The latest stable version of Dropbox can be downloaded from here:

That should fix the issue.

Quote from Dropbox site:

Beta Services: We sometimes release products and features that we are still testing and evaluating. Those Services have been marked beta, preview, early access, or evaluation (or with words or phrases with similar meanings) and may not be as reliable as Dropbox’s other services, so please keep that in mind when using these services.

To prevent Dropbox from automatically updating to the beta version, open Dropbox settings and disable the option Early releases – Get included on early releases for new Dropbox features. option.

dropbox disable early release beta - settings

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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