[Fix] OneDrive High CPU Usage Problem in Windows 10

If the process OneDriveSetup.exe is hogging the CPU time in your Windows 10 system, here is how to fix the problem.

This issue can occur if non-English / ASCII / Cyrillic characters appear in your user name and the user profile folder. As a result, OneDriveSetup.exe file write operations fail & multiple retries are attempted. To resolve the problem, use these steps:

1. Open Task Manager (Ctrl + Shift + Esc) Details tab

2. Terminate the process OneDriveSetup.exe

3. Open the following folder:

%LocalAppData%\Microsoft\OneDrive\setup\logs

(Copy the above and paste the path in File Explorer address bar, and hit ENTER)



4. Delete these two files:

  • UserTelemetryCache.otc
  • UserTelemetryCache.otc.session

5. Open this folder

%LocalAppData%\Microsoft\OneDrive\Update

6. Run OneDriveSetup.exe and complete the process.

Still doesn’t help?

See if reinstalling OneDrive helps. See article How to Uninstall and Reinstall OneDrive in Windows 10? for more information.


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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