Microsoft Store error 0x80D02017 in Windows 10

After installing a Windows 10 feature update, you may be unable to download apps or update existing apps in the Microsoft Store. Downloading apps or updating them results in the error 0x80D02017 with the description saying “Unknown”.

Running the Store apps troubleshooter, reinstalling Microsoft Store or resetting the Store using wsreset.exe may not fix the problem.

The following errors may also be seen in the Windows Event Viewer.

Source: C:\BA\18\s\src\App\DependencyResolver\MvrDependencyResolver.cs (53)"
Information Windows-ApplicationModel-Store-SDK 4 StorefrontClient "ErrorDialogViewModel. Context: WU, Code: 0x80D02017, Title(ShortDescription): Something unexpected happened ButtonLabel: Close, Link: feedback-hub:?tabid=2&categoryid=20&searchString=Code: 0x80D02017
Function: Initialize

Source: C:\BA\18\s\src\App\ViewModels\Dialogs\ErrorDialogViewModel.cs (132)"
Information Windows-ApplicationModel-Store-SDK 4 StorefrontClient "ErrorDialogViewModel. ButtonOneLabel: Report this problem ButtonTwoLabel: Close, Link: feedback-hub:?tabid=2&categoryid=20&searchString=Code: 0x80D02017
Function: SetAction

This problem can be fixed by turning off IPv6 in some systems.

Fix: Microsoft Store error 0x80D02017 in Windows 10

To fix the error 0x80D02017 in Microsoft Store, disable IPv6 temporarily using these steps:

  1. Right-click Start, click Run
  2. Type ncpa.cpl and click OK. It opens the Network Connections Control Panel directly.
  3. Right-click on your internet connection and then select Properties.
  4. In the list of items, uncheck Internet Protocol Version 6 (TCP/IPv6).
    disable ipv6 network connections
  5. Click OK and restart the computer.
  6. After downloading the apps or updating them, re-enable IPv6 if required.

This should fix the Windows Store error 0x80D02017.

If you had disabled IPv6 earlier, installing the feature update (Windows 10 version upgrade) may have enabled IPv6 back.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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