When right-clicking a file and clicking the Send To menu in Windows, only the Bluetooth Device shortcut may be displayed, although the other shortcuts, including the default ones, such as Compressed (zipped) folder, Desktop (create shortcut), Mail Recipient, are intact in the user’s Send To folder.
On some systems, the Send To menu may be completely blank:
Let’s see how to fix these issues.
Case 1: Send To Menu shows only Bluetooth Device
The problem is caused by a file named Bluetooth, a 0-byte file of the type “
Send To Bluetooth” which stalls the rendering of the Send To menu. Many users face this issue after upgrading to Windows 10. Perhaps the old Bluetooth software they installed or that came preinstalled with the computer doesn’t play well on Windows 10/11.
Deleting the 0-byte Bluetooth file fixes the problem. To do so, open your user profile’s Send To folder, which is located at
Simply type the above path in the address bar in File Explorer, or run the command shell:sendto from the Run (Win + R) dialog to open the Send To folder of your user account. (Ref: Shell Commands to access the special folders)
Delete the file named Bluetooth. (Don’t delete the shortcut Bluetooth device.)
The Send To menu should render correctly.
Case 2: Send To Menu is Completely Empty
If the Send To menu is fully blank, even though there are shortcuts in the “
SendTo” folder of your user account, then you need to fix the SendTo shell folder path in the User Shell Folders registry key.
- Start the Registry Editor (
- Go to the following branch:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
SendToand set its value as follows:
Note: The value type for
REG_EXPAND_SZsince we’re using an expandable variable as the data. If it reads REG_SZ, then delete the value and create a new value “
SendTo” of type REG_EXPAND_SZ and set its data.
- Exit the Registry Editor.
- Log off and log back in for the change to take effect. Alternatively, you can restart the Explorer shell.
I hope that fixes the Send To menu on your Windows computer.