Fix for Contacts folder missing “New Contact” and other buttons in the Command Bar

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When you open the Windows Contacts folder (shell:Contacts), the following buttons may be missing from the Command Bar:

  • New Contact
  • New Contact Group
  • Import
  • Export

This happens if the folder template for the Contacts folder is incorrect. Follow these steps to fix the problem:

1. Open the Contacts folder

2. Right-click an empty area in the folder, and choose Customize This Folder…

3. In the folder type drop down box, select Contacts



4. Click OK

The missing buttons should be restored to the Command bar.

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Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in Windows — delivering support for Microsoft's consumer products. He has been a Microsoft MVP (2003-2012) who contributes to various Windows support forums.

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