Explorer.exe application error referenced memory at 0x0000000000000024

When you shut down the PC, the following error message may pop up:

explorer.exe application error The instruction at 0x00007FFDD63ACA referenced memory at 0x0000000000000024. The memory could not be written.

explorer memory error at shutdown - xbox controller

Resolution

The error is caused by your Xbox controller. Turning off the GameInput service resolves the issue.

Launch Services.msc and double-click “GameInput Service

Set it to “Disabled” and click “Stop” to turn off the service if it’s running.

You can still use your Xbox controller, and everything should work fine.

GameInput Service: Enables keyboards, mice, gamepads, and other input devices to be used with the GameInput API.



Related links

explorer.exe application error popup : r/WindowsHelp:

explorer.exe application error popup
byu/FreakiestFrank inWindowsHelp

“Referenced memory at XXXX – Could not be written” error, I may have found a fix : r/Windows11:

If you are having a "Referenced memory at XXXX – Could not be written" error, I may have found a fix
byu/crayzee4feelin inWindows11


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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