KB3194496 14393.222 Failed to Install. Fix it by Deleting XblGameSave Tasks

Cumulative Update for Windows 10 Anniversary Update (V1607) for x64-based Systems (KB3194496) raises the build number to 14393.222. Key changes in this update:

  • Improved reliability of the Windows Update Agent, shared drives, virtual private network (VPN), clustering, HTTP downloads, Internet Explorer 11, Hyper-V platform, multimedia playback, and Microsoft Edge.
  • Improved performance of push and local notifications, Hyper-V platform, and some social media websites using Microsoft Edge.
  • Addressed issue where mapping a drive from an elevated command prompt doesn’t work with administrator credentials.
  • Addressed issue causing movies that were ripped using the transport stream (.ts) format to play without sound in Windows Media Player and the Xbox One Media Player app.
  • Addressed issue causing the Movies & TV app on the Xbox to stop working when attempting to play content that was just purchased from the Store.
  • Addressed issue where ActiveX can’t be installed when using the ActiveX Installer Service (AXIS) in Internet Explorer 11.
  • Addressed issue causing “Print all linked documents” to not work in Internet Explorer 11.
  • Improved reliability of downloading and updating games from the Store.
  • Addressed issue preventing some users from changing the default download location in Windows 10 Mobile.
  • Addressed issue causing unnecessary notifications about fixing Microsoft account in Windows 10 Mobile.
  • Addressed additional issues with multimedia, Windows kernel, Windows shell, enterprise security, storage file system, Remote Desktop, core platform, Hyper-V platform, Windows Update for Business, display kernel, near field communication (NFC), input and composition, Bluetooth, Microsoft Lync 2010 compatibility, Windows Storage API, app registration, Trusted Platform Module, Group Policy, Internet Explorer 11, virtual private network (VPN), BitLocker, wireless networking, datacenter networking, Cortana, PowerShell, Active Directory, connection manager and data usage, Access Point Name (APN) database, Microsoft Edge, Windows Recovery Environment, file clustering, Universal Windows Platform (UWP) apps, audio playback settings, DShow Bridge, app compatibility, licensing, cloud infrastructure, domain name system (DNS) server, network controller, USB barcode reader, and Adobe Flash Player.

If you are installing a Windows 10 update package for the first time, the package for the x86 version is 402 megabytes (MB) and the package for the x64 version is 753 MB. More info: Cumulative Update for Windows 10 Version 1607: September 29, 2016

Direct download links

KB3194496 Windows 32-bit – windows10.0-kb3194496-x86_f5ab829a5d2fad9d625797df46ab6ea95cfd78e6.cab

KB3194496 Windows 64-bit – windows10.0-kb3194496-x64_2cacef6b46462af81dd957d5b883f32665aad56e.cab

KB3194496 fails to install repeatedly? – Delete the XblGameSave task(s)

KB3194496 failed to install

Update: October 5 2016

Microsoft has made available a script to fix KB3194496 installation issues. The installer file UpdateRegistry.msi (encapsulates a CMD file and a PowerShell script) when run, takes ownership of the XblGameSave Task registry keys and clears them so that the update KB3194496 (14393.222) can install successfully. Then it removes the task file “XblGameSaveTask” from the “XblGameSave” folder.

kb3194496 script msi fix microsoft

In short, the script automates the procedure described below.

kb3194496 script msi fix microsoft

You can download the KB3194496 Script Fix from Microsoft. Download Windows 10 1607 Script fix to unblock update from Official Microsoft Download Center.

Fix it manually

If KB3194496 installation is failing to install every time, use the fix below:

Start Regedit.exe and go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave

Export the key to a REG file

Under that key, there are two tasks listed. You’ll need to clear them both. For detailed information, post Deleting a Task Using the Registry Editor to delete tasks cleanly. If you encounter access denied error when deleting the keys, then take ownership of the registry keys and then try clearing them.

kb3194496 fails xblgamesave task

Or you may use the excellent Autoruns utility to delete the task.

Once the tasks are cleared, delete the corresponding task files namely “XblGameSaveTask” and “XblGameSaveTaskLogon” in the following folder:


kb3194496 fails xblgamesave task

That’s it! You should be able to install KB3194496 successfully now.

Source: Release Preview: 14393.222 CU issue – Microsoft Community

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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