Symptom

Whenever you attempt to open the User Accounts applet in the Control Panel, the User Accounts dialog pops up, but the page may be empty or filled with raw HTML code. Also, the normal menu options may be missing in the applet.

user accounts applet

Resolution

To resolve the problem, download the VBScript (useraccfix.vbs) file available at the bottom of the page, and save to Desktop. Double-click the file to run it. The script fixes the User Accounts applet automatically.