Question

In Windows Photo Gallery, when I select a photo to email and click the E-mail button on the toolbar, nothing happens. It does not open a email window, and does not proceed to select size option. I noticed that many atleast get to the size option before it stops, but I cannot even get an email window to open. Using the Default Programs applet, I tried setting all Windows Mail as the default program for mail, but that has not helped.

Answer

Setting the default mail client in Windows Vista

  • Click Start, select Default Programs
  • Click Set program access and computer defaults
  • Click Custom, and select your mail client (for example, Windows Mail)
  • Click OK

Then, follow these steps:

  • Click Set your default programs
  • Select your mail client from the list
  • Click Set this program as default
  • Click OK

If the above does not help, try this:

Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

If that does not help, follow these steps:

Fix MAPI settings

  • Login to a user account with administrative privileges.
  • Download fixmailrecipient.zip and save the file to Desktop.
  • Extract the Zip file contents (FixMailRecipient.exe and Readme.txt) to a folder.
  • Double-click the file FixMailRecipient.exe to run it.
  • Restart Windows.

See if the E-mail function works in Windows Photo Gallery.