Symptom

When you right-click a file, click Send To, and then click Mail Recipient, the mail window may not open.

Resolution

This problem happens if the default mail client is not correctly set. To resolve the problem, you may use the Default Programs feature in Windows Vista to set the default mail client.

Setting the default mail client in Windows Vista

  • Click Start, select Default Programs
  • Click Set program access and computer defaults
  • Click Custom, and select your mail client (for example, Windows Mail)
  • Click OK

Then, follow these steps:

  • Click Set your default programs
  • Select your mail client from the list
  • Click Set this program as default
  • Click OK