Organize Favorites dialog in Internet Explorer displays a "Red X" mark
Published: Dec 08, 2004Updated : Apr 18, 2009
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Symptom
When you click the Organize Favorites submenu under Favorites menu, the Organize Favorites dialog opens, but a Red X mark may be present where the Favorites list is to be displayed.
Resolution
Fix for Internet Explorer 7 and above
Download ieframe-fix.zip, unzip and run the enclosed REG file. The REG file restores the missing/incorrect values in the following registry location:
HKEY_CLASSES_ROOT \ CLSID \ {55136805-B2DE-11D1-B9F2-00A0C98BC547}
Fix for Internet Explorer 6
Step 1
Login as Administrator or equivalent, and type the following command in Start, Run dialog:
regsvr32 /i shdocvw.dll
Step 2
If you've accidentally disabled the Shell Name Space add-on using the Manage Add-ons dialog in Windows XP SP2, re-enable the add-on. (See image). Here is the add-on description.
Shell Name Space
{55136805-B2DE-11D1-B9F2-00A0C98BC547}
ActiveX Control
shdocvw.dll
To launch the Manage Add-ons dialog, follow these steps:
- Start Internet Explorer.
- On the Tools menu, click Manage Add-ons.
- Click the name of the add-on [Shell Name Space]
- Click Enable, and then click OK.