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Windows Explorer folder pane is greyed out

Published: June 2004
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Symptom

When you open Windows Explorer, you may notice that the folder pane in the left side is completely greyed out.

Resolution

To resolve the problem, download folderpane.reg file, and save it to Desktop. Right-click the file and then choose Merge.

More Information

This problem occurs if the following key is missing or contains incorrect entries:

HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}

Related Links

"All Folders" pane missing or Windows Explorer is blank

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