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Copy To and Move To dialog boxes list box is grayed out

Published: Sep 13, 2004
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Symptom

When you choose Copy To or Move To option from the Edit menu in a folder, the Copy To / Move To dialog appears, but the list box might be empty. As a result drives, folder and other namespace objects are not visible to the user.

Resolution

This happens due to a missing registry key. To resolve the problem, download the REG file below and save to Desktop. Right-click the file and choose Merge. Click Yes to confirm.

Download fix_copyto.reg