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Unable to right-click on the folders or shortcuts in the Start Menu

Published: June 2004
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Symptom

When you right-click on a folder or a shortcut in the Start Menu, the context menu may not appear. Also, dragging and dropping of files and folders in the Start Menu may not work.

Resolution

To solve the problem, enable the Enable Dragging and Dropping Option in your Start menu properties. Follow these steps:

For Classic Start Menu

Right-click Taskbar, Properties, click Start Menu tab, choose Customize
Enable Enable Dragging and Dropping

For New Start Menu

Right-click Taskbar, Properties, click Start Menu tab, choose Customize
Click Advanced tab and enable Enable Dragging and Dropping

If the option Enable Dragging and Dropping is not available, it's due to a policy setting. For stand-alone systems, try this:

  • Start Registry Editor and navigate to the following key:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Explorer

  • Backup the key to a file.( instructions )

  • In the right-pane, set NoChangeStartMenu to 0.

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