Unable to Open .PPS attachments directly from Windows Mail or Windows Live Mail

When you open a .PPS or .PPT file that came as a mail attachment in Windows Mail or Windows Live Mail, you may see the Open / Cancel dialog box. When you select Open, the following error may be displayed. This may happen even though you have PowerPoint Viewer 2003 or 2007 installed. However, the same file may open correctly when saved to disk, and then viewed. Note that this problem does not occur if you have Microsoft Office or PowerPoint installed.

[Error Message]

This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel.

This error occurs if the Open command is missing for .PPS and/or .PPT file types. To resolve the problem, follow these steps:

Note: This article is applicable for Windows Vista or Windows 7 PCs, with PowerPoint Viewer (2003 or 2007) installed. For a Windows XP version of this article, see article Unable to open .PPS attachments directly from Outlook Express?

For .PPS files (Microsoft PowerPoint Slideshow)

1. Click Start, type regedit.exe and press ENTER

2. Navigate to the following branch:

HKEY_CLASSES_ROOT \ PowerPointViewer.SlideShow.11 \ shell \ Show

3. Right-click Show and click Rename

4. Type the word Open so that Show is replaced by Open

5. If you have PowerPoint Viewer 2007 installed, repeat the above steps in this key, as well:





HKEY_CLASSES_ROOT \ PowerPointViewer.SlideShow.12 \ shell \ Show

6. After changing Show to Open, close Registry Editor window.

For .PPT files (Microsoft PowerPoint Presentation)

1. Click Start, type regedit.exe and press ENTER

2. Navigate to the following branch:

HKEY_CLASSES_ROOT \ PowerPointViewer.Show.11 \ shell \ Show

3. Right-click Show and click Rename

4. Type the word Open so that Show is replaced by Open command

5. If you have PowerPoint Viewer 2007 installed, repeat the above steps in this key:

HKEY_CLASSES_ROOT \ PowerPointViewer.Show.12 \ shell \ Show

6. After changing Show to Open, close Registry Editor window.

Screenshot

(Fig 1) Show is renamed to Open

About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in the ITeS industry — delivering support for Microsoft's consumer products. He has been a Microsoft MVP [2003 to 2012] who contributes to various Windows support forums.

17 thoughts on “Unable to Open .PPS attachments directly from Windows Mail or Windows Live Mail

  1. Hi,
    thank you for your advice for ppt files. It works fine :-)
    Do you have any idea what to do to open jpg files?
    I find our that the windows photo gallery.exe is the program responsible for jpg files from windows mail.
    Any suggestion for Vista?

    Best regards
    Andreas

  2. This is what I did in Windows 7
    I found out that for PPS-attachment to open by double clicking in windows explorer you need the command “Show” and for attachments to open by double clicking in WindowsMail you need the command “Open”.
    When you change “Show” in “Open” the the PPS can be opened in WindowsMail but no more in explorer.
    The easiest way to remedy this is by renaming the “Print” command to “Open” and removing /p from the commandstring for the formerly print command.
    I hope this will be of use to all concerned.

  3. I downloaded the Apache OpenOffice v.3.4.1, installedl it and set it as the default program to open pps/ppt files and it worked..

  4. These are the things I tried with no luck:
    • Installing Microsoft Office PowerPoint Viewer 2003. I also tried installing later versions as well.
    • Right clicking on the actual file and going to properties /general /opens with /change, but PowerPoint or PowerPoint Viewer did not appear on the list.
    • Clicking the Start button and going to Default programs/set your default programs, but PowerPoint or PowerPoint Viewer did not appear on the list.
    • Clicking the Start button and going to Default programs /associate a file type or protocol with a program, but the file extension PPS did not appear on the list.
    • Going into the registry and making these changes (Changed SHOW to OPEN):

    This is what finally worked for me.
    • With Microsoft Office PowerPoint Viewer 2003 still installed on my PC, right clicked on an actual PPS file and then used Properties /general /opens with /change /browse /computer /C: /program files(x86) /Microsoft Office /OFFICE11 /PPTView.exe and then clicked the Open button. Just to be safe I rebooted my PC.

    All PPS files now open with a double click whether they’re saved in the PC or attached to a Windows Live Mail Email message.
    I am using Windows 7 Professional and Microsoft Office 2003

  5. I have done the regedit accordingly..but when I tried to open the pps file again I get this message-
    “usage:
    /extract:path, extracts the contents of the package to the path folder
    /quiet, runs the package in silent mode
    /?shows this help message” – makes no sense to me..please advise..

  6. Thank you so much !
    It took me a whole day to fix this problem, reading and trying a lot from the site from that guys who build the Vista — BUT NOTHING HELPED !

  7. Thank you so much – it works!
    I have put up with this for so long…and to know it was fixed so simply I wonder why it took me so long!

  8. merci, je viens de passer des heures sur window live pour associer le fichier qui ne voulait pas s’ouvrir, le tout sans résultat
    avec ta méthode en 2 mn j’ai réussi
    encore merci
    Joel

  9. I have Vista and following the above steps fixed my problems and now I can open Power Point .pps and/or .ppt files. Thanks a million.. Also it was very simple to do…

  10. Hello again, the fix worked.. I went back again & checked the areas I supposedly changed & one still said open.. guess it didn’t take the first time. Sorry for the negative comment previously submitted.
    The fix works perfectly
    thank-you winhelponline :)

  11. As for many with these buggy regisrty tweaks, I could now open PPV from WLM, but not from Desktop!?

    FIXED!-
    Be sure and uninstall old PPV/reboot before continuing!

    1. FIRST install MS Word, Excell, PPV Compatibility Pack for Win 7 (X86, or x64)/reboot.
    http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

    Now Install MS Word 2003 Pro (bought it relatively cheap on Ebay- Buy Now).
    I used freeware Process Explorer (Download Cnet, Options Replace TM/reboot), to disable Explorer during install- When requested to do so.

    Now do your MS updates/reboot “twice (any MS update!) & check for more…

    ENJOY!

    Scott :o)

  12. My wife thinks I am pretty smart fo this perfect fix– Livemail not reading pps but with all associated and installed. You are the smart one– big thanks. Worked perfectly. Iam just curious where this problem originates?

  13. Great! a fix, precise and to the point. Windows Vista Home premium SP2 with MS 2007 Office with PowerPoint Viewer 2007 installed as the default program of choice to open .PPS and now it works for Windows Mail attachments directly thanks to MISTER RAMESH. THANK YOU Dale

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