When you attempt to open a .DOC file that came as a mail attachment in Windows Mail or Windows Live Mail, the following error may occur and the document does not open. This may happen even though you have Microsoft Word installed. Also, the same file may open correctly when saved to disk and then viewed. This article and the utility discussed below, are applicable for Windows® Vista and Windows® 7 systems with Microsoft® Word installed.

[Error Message]

This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel.

To fix the problem, download DocFix.zip and save it to Desktop.

Unzip the contents (docfix.exe and readme.txt), and run the file DocFix.exe.

When you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Important: After running the fix, in some cases, you’ll need to open StartDefault ProgramsAssociate a file type or protocol… and reset .doc file type association for Microsoft Word even though it may be already associated with Microsoft Word.

If that does not fix the problem, see if repairing Microsoft Word helps.

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4 Responses to “Unable to Open .DOC Attachments From Windows Mail or Windows Live Mail” Subscribe to comments!

  1. Gaurav
    said this on Wednesday, February 24th 2010 1:04 am

    How do i open .doc attachments from WLM in N78(general mobiles)?

  2. Dave
    said this on Tuesday, February 16th 2010 9:35 am

    I had this problem from Windows Live Mail using Windows 7. I resolved it simply by reassigning the .doc association to open with Microsoft Word, even though it was already set to that. Weird, but we can now open the attachments right from within WLM.

  3. said this on Friday, February 12th 2010 10:06 am

    @graham: DocFix update for Windows 7 is still pending. Shall upload the new version once it’s done.

  4. graham
    said this on Friday, February 12th 2010 3:26 am

    this refuses to work on windows 7

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