Comments on: How to Recover Windows Mail Data and Settings From a Corrupted User Profile

By: Craig C. Capen

Craig C. Capen — Tue, 20 Oct 2009 23:00:06 +0000

As a last step to this: open tools/accounts, open up all settings by clicking on the plus-signs and remove duplicate news & network settings. Until I did this, the first synchronization ended in an error to the effect of “Some erors occurred during send and receive…” but the error box was blank. I had to restart mail continuously to receive new mail.

Thanks for your help!!

By: Ramesh Srinivasan

Ramesh Srinivasan — Wed, 14 Oct 2009 03:57:52 +0000

@Jed: Which anti-virus do you use? See if disabling email scanning feature in your AV tool helps.

By: Jed Pantig

Jed Pantig — Tue, 13 Oct 2009 14:19:16 +0000

Hi! I tried restoring the messages, contacts and accounts as indicated in your article. My old laptop was flooded, but I was able to recover the hard disk. Now I’ve copied the folder contents to my new laptop as indicated above. However, when I try to open any message, I just get a “Message cannot be found” text on the message body. What could I have done wrong?

By: David

David — Mon, 25 May 2009 04:17:01 +0000

Great – I’ve tried a few different solutions. This works well.

By: Jason

Jason — Thu, 30 Apr 2009 00:39:11 +0000

I am trying to restore the actual signature files to appear in WM. I did find the Windows Mail folder in the appdata folder under c:\users. i copied all the old folder to the new location. when i opened WM and went into the signatures section, it wasn’t there. any ideas?

By: Dave

Dave — Sat, 25 Apr 2009 00:30:36 +0000

I was not able to LOAD HIVE with NTUSER.DAT Says the file is in use when I tried to OPEN.

By: Alice

Alice — Fri, 13 Feb 2009 20:55:02 +0000

This is really very helpful and systematic guideline. All 10s to it.

By: Ryan Thomas

Ryan Thomas — Fri, 23 Jan 2009 00:24:59 +0000

Thank you for the super-clear, easy-to-follow, step-by-step instructions. They were great!