[Fix] OneDrive High CPU Usage Problem in Windows 10

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If the process OneDriveSetup.exe is hogging the CPU time in your Windows 10 system, here is how to fix the problem.

This issue can occur if non-English / ASCII / Cyrillic characters appear in your user name and the user profile folder. As a result, OneDriveSetup.exe file write operations fails multiple retries are attempted. To resolve the problem, use these steps:

1. Open Task Manager (Ctrl + Shift + Esc) Details tab

2. Terminate the process OneDriveSetup.exe

3. Open the following folder:

%LocalAppData%\Microsoft\OneDrive\setup\logs

(Copy the above and paste the path in File Explorer address bar, and hit ENTER)





4. Delete these two files:

  • UserTelemetryCache.otc
  • UserTelemetryCache.otc.session

5. Open this folder

%LocalAppData%\Microsoft\OneDrive\Update

6. Run OneDriveSetup.exe and complete the process.

Still doesn’t help?

See if reinstalling OneDrive helps. See article How to Uninstall and Reinstall OneDrive in Windows 10? for more information.

About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in the ITeS industry — delivering support for Microsoft's consumer products. He has been a Microsoft MVP [2003 to 2012] who contributes to various Windows support forums.

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