Fix Windows XP Search Companion Displaying a Blank Window

Have you come across a situation where the Windows XP Search Companion window is completely blank, except for the search dog showing up at the bottom of the search pane? You can fix this problem by registering a couple of system DLLs.

If the Search Companion registration is broken, the Search window may be completely blank. In some cases it may default to Windows Classic search (which may work fine) even though the Search Companion is enabled.

Tip: To switch to Classic Search in Explorer, read this article from PCTools Website. Alternately, you can use the Tweak UI PowerToy to switch from Search Companion to Classic Search, and vice versa.

Fixing Windows XP Search Companion User Interface

1. Login as Administrator or equivalent.

2. Click Start, Run. Execute the following commands:

regsvr32 /i %windir%\srchasst\srchui.dll
regsvr32 %windir%\system32\jscript.dll

You should see the message DllRegisterServer in <filename.dll> succeeded. for each DLL registered.

Logoff and login back (just in case the changes don’t take effect) and check if the Search Companion User Interface is displayed correctly. If it doesn’t, repair the search assistant components using Srchasst.inf.

Reinstalling the Search Companion using Srchasst.inf

Click Start, Run. Type %systemroot%\inf, and then click OK

Locate the file named SRCHASST.INF, right-click and choose Install. Note that the file extension (.INF) is not shown in Windows Explorer unless the Hide extensions for known file types setting is disabled in Control Panel / Folder Options / View tab.

In the next step, you’ll be asked for the Windows XP CD (to extract msgr3en.dll and other files). Insert your Windows XP CD and point to the i386 folder in the CD. The i386 folder is usually located at the root of the drive (e.g. E:\I386). However, if you’ve installed SP1/SP2 or SP3 separately after installing Windows XP, you need to point to the "%windir%\ServicePackFiles\i386" folder when prompted.

Search Companion is reinstalled now. Note that the above fixes don’t help resolve search index related issues.

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18 Responses to “Fix Windows XP Search Companion Displaying a Blank Window” Subscribe to comments!

  1. Nagaraj
    said this on Thursday, October 1st 2009 4:58 pm

    Thanks Dude, it Rely Works

  2. Didik
    said this on Wednesday, July 15th 2009 12:58 pm

    ho ho ho,.. many2 thx,..that fixed my the problem!
    once again many thx bro

  3. Liz
    said this on Monday, April 20th 2009 7:59 am

    Oh man, this solved the issue! THANKS A LOT!

  4. said this on Friday, March 13th 2009 12:01 am

    Ramesh – thanks that fixed the problem!

  5. said this on Wednesday, March 11th 2009 9:01 am

    @Bob: Check out “Action could not be completed” when using Search

  6. said this on Wednesday, March 11th 2009 12:36 am

    I received the following error message: Search Companion Unexpected Error. Action could not be completed.

    I accomplished the steps above but they did not correct the problem. Does anyone have a suggestion how to fix this problem?

  7. regin olimberio
    said this on Saturday, March 7th 2009 9:40 pm

    many thanks!!! i’ve got complication from few of my search companion registry which i accidentally deleted…
    help and support features won’t work…
    windows media player will show errors…

    but after i’ve got tips from here and reinstalled my search companion, everythings works just fine!

    i’ve searched the net only to find useless tips until i stumble on this site. you’re a computer saver!!!!

  8. Victor
    said this on Monday, March 2nd 2009 4:29 pm

    This worked. Searched a long time to find it !

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