Fix Services MMC Extended View is Blank in Windows 7/Vista/XP

The Extended view of Services Management Console (services.msc) displays the service description and also has links to Start or Stop services. In some systems, the Extended view may appear blank, as in figure below:

This has to do with broken JScript.dll registration. To fix this problem, login as Administrator or equivalent, and then run the following command from Start, Run dialog:

regsvr32.exe  jscript.dll

Press {ENTER}

You should see the output "DllRegisterServer in jscript.dll succeeded."

regsvr32.exe  mmcndmgr.dll

This fixes the Extended view. Close and re-open Services MMC.

About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in the ITeS industry — delivering support for Microsoft's consumer products. He has been a Microsoft MVP [2003 to 2012] who contributes to various Windows support forums.

21 thoughts on “Fix Services MMC Extended View is Blank in Windows 7/Vista/XP

  1. Great solution …. Actually I was searching solution for another issue …i.e. on windows 2003 server Search option not working, showing blue screen. Same time I found that even Extended view is not working and showing blue screen.

    Your solution did magic for us. thanks alot.

  2. If the problem is that gmail does not load in advance version(i.e. not in slow as one can login through it in this kind of problem). May be some other features of win xp won’t work properly then this solution will serve for you. IT DEFINITELY WORKED FOR ME

  3. thanks it worked!

    at end-user error (end-user = myself)
    i misspelled jscript as jsscript and received error message

    “LoadLibrary (“jsscript.dll”) failed
    The specified module could not be found

    Thanks guys for your help!

  4. THANKS A LOT!!!
    I have been looking for a solution many time, and this solved it.
    It worked in Windows 2003 Server R2

  5. I tried this on XP, got the popup and Services.msc is still blank. I can’t help but wonder if I simply have system files missing and really don’t want to re-install, Ideas?

  6. I tried regsvr32.exe jscript.dll, I tried installing the 5.7 javascript, I did the IE,
    advanced tab, reset, I’ve done a Windows XP Pro SP2 repair reinstall, I’ve installed SP3 – nothing has worked.

  7. Oddly, neither fix mentioned here worked to fix the blank extended tab on services for me (on WinXP).

  8. I had this problem too, but re-registering JScript.dll did not fix it. I found elsewhere that reseting Internet Explorer helps and it worked.

    Go to Internet Explorer options (inetcpl.cpl), Advanced tab, Reset.

  9. Error 1058″ error message when you manually start the Remote Procedure Call service. Applying Article ID: 838428 – Last Review: October 30, 2006 – Revision: 2.4 failed. Extended MMC not visible. regsvr32 exe jscript dll showed ok but still no services in extended tab. system wont allow overwrite of i386 even when drive attached to another xp pc as slave. Access denied to the folder I wanted copy. Have win utilities which show service ok. I have also checked that there is only one MMC running (I think.) only Console 1 with console root window inside. Checked snap in for extended only showing folder not users users Etc, but dont want to start playing with it in case I break it more. Only need to get files off (pics of son and some important docs. Oh and my c.v. ! Bah) Any help gratefully received. Great tip to know tho Ramesh. Thanks. Kev

  10. Worked Prefectly!

    I had this problem, but before I knew about the services extended tab, I could not launch the Exchange 2007 Setup screens (service pack included) as it came up with an empty filled splash screen. Running this command fixed both. I knew it was java based, but re-installing Java run times did not help either.

    “*” for this one.

  11. Hey,thanks for all the information. Its really well organized and Im finding good tips on more obsucre settings. Great job, thank you again. Steve

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