The Extended view of Services Management Console (services.msc) displays the service description and also has links to Start or Stop services. In some systems, the Extended view may appear blank, as in figure below:

This has to do with broken JScript.dll registration. To fix this problem, login as Administrator or equivalent, and then run the following command from Start, Run dialog:

regsvr32.exe  jscript.dll

Press {ENTER}

You should see the output "DllRegisterServer in jscript.dll succeeded."

regsvr32.exe  mmcndmgr.dll

This fixes the Extended view. Close and re-open Services MMC.

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  1. rocky
    said this on Thursday, June 6th 2013 12:39 pm

    looked at many solutions
    yours was right on the money

  2. Ajay Marwaha
    said this on Tuesday, April 16th 2013 9:31 pm

    If the problem is that gmail does not load in advance version(i.e. not in slow as one can login through it in this kind of problem). May be some other features of win xp won’t work properly then this solution will serve for you. IT DEFINITELY WORKED FOR ME

  3. drgerry
    said this on Friday, March 1st 2013 9:41 pm

    didn’t work on XP. Still empty

  4. Jeremy
    said this on Tuesday, December 11th 2012 7:02 am

    thanks it worked!

    at end-user error (end-user = myself)
    i misspelled jscript as jsscript and received error message

    “LoadLibrary (“jsscript.dll”) failed
    The specified module could not be found

    Thanks guys for your help!

  5. Server2003
    said this on Thursday, September 20th 2012 11:03 am

    I have been looking for a solution many time, and this solved it.
    It worked in Windows 2003 Server R2

  6. BeatBoxBradass
    said this on Saturday, May 19th 2012 10:56 pm

    I tried this on XP, got the popup and Services.msc is still blank. I can’t help but wonder if I simply have system files missing and really don’t want to re-install, Ideas?

  7. said this on Sunday, December 18th 2011 10:30 pm

    Thank you, this worked for Windows Server 2003 as well.

  8. OMG!!!!
    said this on Wednesday, November 23rd 2011 4:16 am

    Also works for win7 sp1(with IE9). Thnx again timmeh.

  9. timmeh
    said this on Sunday, August 7th 2011 6:59 am

    On Windows7 with IE9 also try

    regsvr32.exe jscript9.dll

    (Run cmd As Administrator)


  10. Ajay Songare
    said this on Thursday, June 30th 2011 6:11 pm

    Thanks Sir…i have try and solve my problem

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