When you open the Windows Contacts folder (shell:Contacts), the following buttons may be missing from the Command Bar:

  • New Contact
  • New Contact Group
  • Import
  • Export

This happens if the folder template for the Contacts folder is incorrect. Follow these steps to fix the problem:

1. Open the Contacts folder

2. Right-click an empty area in the folder, and choose Customize This Folder…

3. In the folder type drop down box, select Contacts

4. Click OK

The missing buttons should be restored to the Command bar.


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One Comment

  1. Ken Theis
    said this on Tuesday, August 16th 2011 3:06 am

    What if, “Contacts” is not offered as a selection in the folder type drop down box?

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