When you open the Windows Contacts folder (shell:Contacts), the following buttons may be missing from the Command Bar:

  • New Contact
  • New Contact Group
  • Import
  • Export

This happens if the folder template for the Contacts folder is incorrect. Follow these steps to fix the problem:

1. Open the Contacts folder

2. Right-click an empty area in the folder, and choose Customize This Folder…

3. In the folder type drop down box, select Contacts

4. Click OK

The missing buttons should be restored to the Command bar.

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6 Responses to “Fix for Contacts Folder Missing “New Contact” And Other Buttons in the Command Bar” Subscribe to comments!

  1. Kathy
    said this on Saturday, October 3rd 2009 10:07 am

    I just love you!
    But why does it happen in the first place?

  2. margied
    said this on Saturday, August 29th 2009 11:09 am

    Thank you for such clear information.
    Pity not in windows help file!

  3. Jim Foster
    said this on Thursday, August 20th 2009 3:12 am

    Thanks, It is so simple when you know what to do.
    Thank GOD for people like you
    Thank you for the perfect information
    JEF

  4. said this on Tuesday, July 28th 2009 10:45 am

    Thanks a lot, I’ve been searching for a way to fix this for 2 days! You made my day! Susann in Sweden

  5. Georgia
    said this on Tuesday, April 28th 2009 7:15 pm

    Thanks – worked perfectly! Why isn’t this in the windows help file??
    Thanks for the fix -
    GJR

  6. Stuart
    said this on Sunday, April 5th 2009 6:17 pm

    Re; Fix for Contacts Folder
    Can’t believe this isn’t in the windows help file!
    Thanks for the fix
    Keep up the good work
    SFH

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