Q: The speaker icon in the Notification area has a red cross on it. When I hover my mouse over it, it says The audio service is not running. When I right click on the it I get 3 options (Playback devices, Recording devices, Sounds) There is also an open volume mixer option but it’s greyed out.

Solution

1. Click Start, type Services.msc in the Start Search box.

2. Scroll down the list of services, right-click Windows Audio and select Start.

3. Select Properties for Windows Audio and set its Startup Type to Automatic.

If the Windows Audio service does not start and you get the error Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their Startup Type is set to Automatic.

  • Plug and Play
  • Multimedia Class Scheduler
  • Windows Audio Endpoint Builder

Related Posts


Email SubscriptionPrefer an E-mail subscription?

Enter your email address:

Delivered by FeedBurner

23 Comments

  1. Nicole
    said this on Tuesday, October 12th 2010 12:56 am

    I don’t know you but I love you. Thank you.

  2. Taylor
    said this on Monday, August 30th 2010 9:42 am

    I’m missing the Windows Audio Endpoint Builder and I have no idea how to get it back.

  3. JD
    said this on Saturday, August 28th 2010 2:30 am

    Yes, this is the post I was looking for! It helped me big time! I still wonder why it suddenly stopped working. But who cares if it’s fixed, right?!

    Thanks!

  4. Philippe
    said this on Saturday, August 14th 2010 10:37 pm

    Thanks for the list of service dependencies- highly useful. Is there a website where all the services have their dependencies listed?

  5. SRK
    said this on Saturday, August 14th 2010 10:14 pm

    I actually love you. Thank you SO MUCH.

  6. Keith
    said this on Saturday, July 31st 2010 9:17 am

    For people that can’t get multimedia class scheduler to start, double click multimedia class scheduler in the services list, click the log on tab, click undocked profile, click enable, then apply and start. =) You can then proceed with the rest above.

  7. mc
    said this on Friday, July 30th 2010 12:04 pm

    thanks a lot, awesome source of trouble shooting tips

  8. stuart fletcher
    said this on Monday, July 19th 2010 1:30 pm

    You are a BEAUTIFUL PERSON. Awesome advise with the Services option and setting to Automatic as per your suggestions :) :)
    You have made my month!
    Cheers
    Stuart Fletcher – Christchurch New Zealand.

  9. Eric
    said this on Thursday, February 25th 2010 7:03 am

    Wow. This worked thanks so much. I checked every where else and no one had the answer.

    Thanks again.

  10. Jelena
    said this on Saturday, December 19th 2009 7:50 pm

    This is great – I had the same problem and it was fixed as soon as I found this page and followed your instructions.

    Thank you so much for making my day :)

Leave a Reply