When you start the Remote Desktop Web Connection window after installing Windows XP Service Pack 3, the following error may occur, and the Connect button remains grayed out:
Microsoft RDP ActiveX Control is disabled when you install Windows XP Service Pack 3 or Windows Small Business Server 2003 SP1. Follow one of the following methods to enable the ActiveX control.
Method 1
Use the Manage Add-ons dialog in Internet Explorer to enable the Terminal Services ActiveX Control. For more information, refer to article You cannot connect to a remote computer when you use Terminal Services Web Access or Remote Web Workspace on a Windows XP SP3-based computer
If the ActiveX control is not listed in Manage Add-ons dialog, follow Method 2 below.
Method 2
1. Click Start, Run. Type Regedit.exe and press ENTER
2. Navigate to the following branch:
3. Double-click Settings to expand the branch
4. Right-click {7584c670-2274-4efb-b00b-d6aaba6d3850} and choose Delete
5. Click Yes when asked for confirmation.
Close all instances of Internet Explorer and re-run Remote Desktop Web Connection.
Registry Fix
To automate the above, download tsweb-enable.zip and save to Desktop. Extract the contents and run the file tsweb-enable.reg file. To reverse the changes, run tsweb-disable.reg.
Related Posts
- Fix for RICHTX32.OCX Component Error When Running a Program
- Using ActiveX Filtering in Internet Explorer 9
- Windows 7 Default Services Configuration Startup Type and Log on Account
- How to Disable Adobe Flash Animations for All but White-Listed Sites in Internet Explorer 8
- How to Run Disk Defragmenter on a Remote Computer
If you enjoyed this post, make sure you subscribe to our RSS feed! We feature Tips, Troubleshooting information, Scripts and Utilities for Microsoft Windows Operating Systems!
Prefer an E-mail subscription?
Hi Ramesh,
We would like to implement an automated script or template for resetting IE settings once the user logon.
Can this be done ? Awaiting for your reply.
Ramesh:
Thanks for putting this together. I thought maybe the readers of this page would benefit from a remote desktop software comparison chart that I was involved in putting together, since they likely use remote desktop software:
http://www.remotedesktopmac.com/remote-desktop-comparison-chart
If you think if would be beneficial, please add it as a reference on this page. The chart made the first page of digg and has been tweeted like crazy, so people are finding it useful.
Thanks!
- Amy
It works.
Thanks very much and appreciate!
Adding the site to Trusted Sites for me. I’m using Internet Explorer 7, and have Service Pack 3. Tools –> Internet Options –> Security –> Trusted Sites –> Sites –> “Add this website to the zone” Thanks to Imran above.
Imran
Thanks so much. Your solution worked for me. And I’ve tried all others that I could find.
I really apreciated you taking the time to post it.
Thanks again
I finally got this working also, but with a different work around. I am running IE7 on XPSP3, so I am not sure if the work around is related to it, but here are the steps:
I went into Internet Options > Security tab > Selected Internet > Custom Level > ActiveX Controls and plug-ins > Allow previously unused ActiveX controls to run without prompt – set to ENABLE.
To be on the safe side, you can add the site to Trusted Sites and set the same option
Just so you know, method 2 worked for me first time, very useful article.