When you start the Remote Desktop Web Connection window after installing Windows XP Service Pack 3, the following error may occur, and the Connect button remains grayed out:
Microsoft RDP ActiveX Control is disabled when you install Windows XP Service Pack 3 or Windows Small Business Server 2003 SP1. Follow one of the following methods to enable the ActiveX control.
Method 1
Use the Manage Add-ons dialog in Internet Explorer to enable the Terminal Services ActiveX Control. For more information, refer to article You cannot connect to a remote computer when you use Terminal Services Web Access or Remote Web Workspace on a Windows XP SP3-based computer
If the ActiveX control is not listed in Manage Add-ons dialog, follow Method 2 below.
Method 2
1. Click Start, Run. Type Regedit.exe and press ENTER
2. Navigate to the following branch:
3. Double-click Settings to expand the branch
4. Right-click {7584c670-2274-4efb-b00b-d6aaba6d3850} and choose Delete
5. Click Yes when asked for confirmation.
Close all instances of Internet Explorer and re-run Remote Desktop Web Connection.
Registry Fix
To automate the above, download tsweb-enable.zip and save to Desktop. Extract the contents and run the file tsweb-enable.reg file. To reverse the changes, run tsweb-disable.reg.
Bookmark this Page!
Related Posts
- Fix for RICHTX32.OCX Component Error When Running a Program
- How to Capture a Screenshot of the User Account Control Elevation Dialog
- How to Run Disk Defragmenter on a Remote Computer
- Fix Search Association Settings in Vista
- Windows XP/Server 2003 Admin Tools Pack Shortcuts Displaying Generic Icon
- Fix for Error “the Disk Defragmenter Is Not Installed on Your Computer” In Windows XP
- Unable to Open .DOC Attachments From Windows Mail or Windows Live Mail
- How to Restore the Missing Server Service in Windows XP
- WhoCrashed: Free Crash Dump Analyzer for Windows
- Save and Restore Desktop Icon Layout in Windows NT/2000/XP/Vista
If you enjoyed this post, make sure you subscribe to our RSS feed! We feature Tips, Troubleshooting information, Scripts and Utilities for Microsoft Windows Operating Systems!
Prefer an E-mail subscription?

› 
when gone to the registry setup, i couldn’t fine “Current version”
Maybe this might help?: This PC was originally Vista Business, But I downgraded it to XP Pro SP3
It doesn’t work for me.
The user has limited privileges and the Active X controls cannot be activated.
But when I log on with a user with more privileges (almost a domain admin) I don’t have a problem of any kind
Help Please!