When updating AVG today, I received the error "Invalid Update Control CTF File". After searching the AVG support forum, I found a couple of easy solutions which can resolve the error.

Note:  (Nov 03, 2009): AVG Team is working on this issue and should fix this update issue soon. No user action is needed. The following methods worked for some users, though.

Method 1

1. Double-click the AVG icon in the Notification area.

2. Click the Tools menu and click Advanced Settings

3. Navigate to the Manage option in the Update branch.

(The Manage option is included in AVG version 8.0.233 and higher.)

4. Click the Delete temporary update files button.

5. Click Yes to confirm removal.

See if you’re now able to update AVG.

Note: The above button deletes all the temporary files, downloaded .BIN and .CTF files which were created by AVG. Whereas the Vbscript file included under "Method 2" deletes only the .CTF files.

Method 2

From AVG forum:

You need to rename/remove the CTF temp files in C:\Documents and Settings\All Users\Application Data\Avg8\update\download…. Dont delete all the .bin files in there unless you want to re-run all updates since your original installation (reinstallation seems to cause a problem in IEs Link Scanner which causes IE to Crash). Only rename/remove the avginfo files that end with .ctf.

There were two .CTF files (avginfoavi.ctf and avginfowin.ctf) in that folder, and deleting them fixed the problem indeed.

Note: The Application Data folder is hidden by default. You need to enable Windows Explorer to show hidden files in order to view the Application Data folder. Alternately, type the above folder path in the Start, Run dialog and press {ENTER} to launch the folder.

Windows Vista users: Delete the .CTF files from the following folder:

C:\ProgramData\avg8\update\download

Script to automate the task

I’ve scripted the above so that it can help if you want to run the task in multiple PCs. Download del_avg_ctf.zip and save to Desktop. Unzip the file and run the script del_avg_ctf.vbs. The AVG Update .CTF files should be deleted automatically. The script runs fine in Windows XP and Windows Vista systems.

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42 Responses to “Error “Invalid Update Control CTF File” When Updating AVG Anti-Virus 8.0” Subscribe to comments!

  1. R
    said this on Tuesday, November 3rd 2009 5:38 pm

    Thanks…..that worked!

  2. aljo
    said this on Tuesday, November 3rd 2009 5:10 pm

    didn’t work, tryed all of the listed methods :(

  3. julia
    said this on Tuesday, November 3rd 2009 5:08 pm

    hi I have done this but it still isn’t working any 9ther suggestions?

  4. said this on Tuesday, November 3rd 2009 4:26 pm

    Hi, this isn’t working for me. I even tried downloading the script and running that, it said “no CTF files found, no changes made” and my AVG still says “Invalid Update Control CTF File” when I try to update.

    Any suggestions?
    thanks in advance.

  5. said this on Tuesday, November 3rd 2009 4:21 pm

    no good for me, on vista, ideas anyone please!

  6. eyecare
    said this on Tuesday, October 20th 2009 10:08 pm

    hi, I downloaded AVG Ver 9.0 and having looked for the CTF files, even having un-hidden the folders, i cant see the files.. Not sure where they are, i did click delete temporary internet files ad then tried for method 2 as well, no result i was trying to upgrade it manually and gave me an error of CTF.. any suggestions.

  7. said this on Tuesday, October 20th 2009 6:48 am

    thanks a million. i always cringe a little when there is a problem with the anti virus,but your solution worked great and i am once again protected.

  8. sue
    said this on Wednesday, October 7th 2009 4:20 am

    sorted! thanks a million for your help

  9. dicsostu
    said this on Sunday, October 4th 2009 2:11 am

    Legend!!!! thanks so much, this worked awesomely for me :)

  10. said this on Monday, August 3rd 2009 9:24 pm

    this was a great help to me this is my first laptop and im new to this. keep up the good work.

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