When updating AVG today, I received the error "Invalid Update Control CTF File". After searching the AVG support forum, I found a couple of easy solutions which can resolve the error.

Note:  (Nov 03, 2009): AVG Team is working on this issue and should fix this update issue soon. No user action is needed. The following methods worked for some users, though.

Method 1

1. Double-click the AVG icon in the Notification area.

2. Click the Tools menu and click Advanced Settings

3. Navigate to the Manage option in the Update branch.

(The Manage option is included in AVG version 8.0.233 and higher.)

4. Click the Delete temporary update files button.

5. Click Yes to confirm removal.

See if you’re now able to update AVG.

Note: The above button deletes all the temporary files, downloaded .BIN and .CTF files which were created by AVG. Whereas the Vbscript file included under "Method 2" deletes only the .CTF files.

Method 2

From AVG forum:

You need to rename/remove the CTF temp files in C:\Documents and Settings\All Users\Application Data\Avg8\update\download…. Dont delete all the .bin files in there unless you want to re-run all updates since your original installation (reinstallation seems to cause a problem in IEs Link Scanner which causes IE to Crash). Only rename/remove the avginfo files that end with .ctf.

There were two .CTF files (avginfoavi.ctf and avginfowin.ctf) in that folder, and deleting them fixed the problem indeed.

Note: The Application Data folder is hidden by default. You need to enable Windows Explorer to show hidden files in order to view the Application Data folder. Alternately, type the above folder path in the Start, Run dialog and press {ENTER} to launch the folder.

Windows Vista users: Delete the .CTF files from the following folder:

C:\ProgramData\avg8\update\download

Script to automate the task

I’ve scripted the above so that it can help if you want to run the task in multiple PCs. Download del_avg_ctf.zip and save to Desktop. Unzip the file and run the script del_avg_ctf.vbs. The AVG Update .CTF files should be deleted automatically. The script runs fine in Windows XP and Windows Vista systems.

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47 Responses to “Error “Invalid Update Control CTF File” When Updating AVG Anti-Virus 8.0” Subscribe to comments!

  1. Angela
    said this on Wednesday, March 17th 2010 8:48 pm

    Still DID not help
    I have tired uninstaling an reinstaling it an im still getting the same message and have been for a week or more now an it won’t update!

  2. Deanna
    said this on Monday, January 25th 2010 9:20 pm

    I am still having a problem. I have uninstalled and reinstalled. Tried all the above suggestions and I am still getting the same error message.

  3. Jared Varner
    said this on Friday, January 22nd 2010 12:30 am

    that worked beautifully… i’ve been getting that error forever and finally decided to look at what was going on :) thank you its been annoying me for quite a while

  4. Jorge
    said this on Thursday, December 10th 2009 2:12 am

    Valid also for AVG9. It will also happen if you partially download a .bin update file, and then download the whole file to the same folder, and finally try to update from that directory (Tools, Update from directory – not sure of the wording, I’m translating from Spanish version). If the partially downloaded file ended up as “name.bin.part” there will be no problem. But if the file ends up as “name.bin”, and the complete file as “name(2).bin”, then you’ll need to delete the first one.

  5. derreck
    said this on Thursday, November 26th 2009 2:06 pm

    verrrrrry helpful…works like a charm. thanks

  6. said this on Wednesday, November 4th 2009 8:03 pm

    If you’re getting the CTF files error, just download the latest version of AVG. Mine wasn’t working with CTF file error, I just downloaded the latest version (9) and started a fresh. It automatically replaces the previous version for you and sorts the problem.

  7. gaz
    said this on Tuesday, November 3rd 2009 9:18 pm

    UPdate now working

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