The Welcome Screen in your Windows Vista computer may show duplicate icons for each user account in the system. This problem may have surfaced after installing a Microsoft Update or Windows Vista Service Pack 1.

This issue is caused by certain versions of OmniPass Fingerprint Reader software, from Softex Incorporated. Softex Inc offers a fix for this problem, and it’s available at the following URL:

http://www.softexinc.com/download/UninstMSPwdProv.exe (~4MB)

The software fixes the setting in the Credential Providers registry key.

Note: Please contact Softex Inc support to know if there are any latest fixes for this problem, or if they have any product updates for the Omnipass Fingerprint Reader software.


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One Comment

  1. Andrea
    said this on Tuesday, October 12th 2010 4:27 am

    The fix for this doesn’t work. I tried the url, it no longer exists, I have contacted the manufacturer to see if it is still available somewhere else

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