Symptom

When you attempt to view the status of your system hardware and software using Help and Support, the following error may appear and the report stalls:

Automation server can't create object

Resolution

Click Start, Run and type the following command:

regsvr32 scrrun.dll

Press Enter. Similarly, run these two commands:

regsvr32 jscript.dll
regsvr32 msxml3.dll

If that does not help, download and install Windows Script 5.6 (2000/XP) engine from Microsoft site.