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Error "Automation server can't create object" while viewing the system information in Help and Support Center
http://www.winhelponline.com/articles/23/1/Error-Automation-server-cant-create-object-while-viewing-the-system-information-in-Help-and-Support-Center.html
By Ramesh Srinivasan
Published on March 18, 2006
 

Error Automation server can't create object when you view general system information about your computer in Help and Support Center

Error "Automation server can't create object" while viewing the system information in

Symptoms

When you attempt to use the View the status of my system hardware and software or Find information about the hardware installed on this computer options in the Help and Support Center, the progress bar may stop and the following error message may appear:

Automation server can't create object

Also, when you scan using Network Diagnostics, the scan process may stall at 99% while "formatting results".

Resolution

To resolve the problem, disable all script blockers if any temporarily and try again. If that does not help, execute the following commands from Start, Run dialog:

  • regsvr32 jscript.dll
  • regsvr32 wshom.ocx
  • regsvr32 scrrun.dll

If the problem persists, try reinstalling Windows Script 5.6 from Microsoft site. The download URL is given below: