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- Error "Automation server can't create object" while viewing the system information in Help and Support Center
Error "Automation server can't create object" while viewing the system information in Help and Support Center
- Copyright © 2008 Ramesh Srinivasan
- Help Center , Error messages
Symptoms
When you attempt to use the View the status of my system hardware and software or Find information about the hardware installed on this computer options in the Help and Support Center, the progress bar may stop and the following error message may appear:
Automation server can't create object
Also, when you scan using Network Diagnostics, the scan process may stall at 99% while "formatting results".
Resolution
To resolve the problem, disable all script blockers if any temporarily and try again. If that does not help, execute the following commands from Start, Run dialog:
- regsvr32 jscript.dll
- regsvr32 wshom.ocx
- regsvr32 scrrun.dll
If the problem persists, try reinstalling Windows Script 5.6 from Microsoft site. The download URL is given below:
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17 Responses to "Error "Automation server can't create object" while viewing the system information in Help and Support Center" 
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said this on 08 Oct 2006 7:55:38 PM PDT
I tried everything from the Microsoft site. Nothing work - but this did. Great work!
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said this on 26 Dec 2006 3:06:38 AM PDT
I have tried all options... but still i am getting problem....
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said this on 09 Feb 2007 1:57:21 PM PDT
No dice for me either.
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said this on 25 May 2007 10:42:54 AM PDT
i was looking for answer everywhere on internet, but only this solution has worked. Thanks a million! I was near to reinstall stupid windows.
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said this on 29 May 2007 4:47:15 PM PDT
I am using Toshiba Strata e-manager and i am receiving this error.
This did not help me
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said this on 24 Aug 2007 2:26:41 PM PDT
Ran the regsvr32 files and problem solved. What more can I say than 10 out of 10
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said this on 18 Sep 2007 10:10:47 PM PDT
Well didn't help me either. I changed it though. Now the error is different. It actually made it worse now i search up what it's doing and can't find anything. AUGH! ok well thanks and good try
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said this on 11 Jan 2008 9:30:03 PM PDT
Ran all three regsrv32 commands. Worked like a charm.
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said this on 28 Feb 2008 4:57:11 AM PDT
Great, thanks for excellent guide.
phidotnet
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said this on 16 Oct 2008 2:38:44 PM PDT
Have you got spyware blaster enabled?
Disable all protection.
Have you ran spybot? That is a problem.
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said this on 13 Nov 2008 4:09:13 AM PDT
Brilliant! This just worked for me. Thank you muchly.
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said this on 02 Mar 2009 3:00:14 PM PDT
I got the same error after disabling plugin "XML DOM Document".
Problem solved after enabling it again.
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said this on 03 Apr 2009 5:22:55 AM PDT
yes, this solution in working fine.
Thank to the solution provider
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