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- Pages in Windows Vista Help and Support are not displayed correctly
Pages in Windows Vista Help and Support are not displayed correctly
- Copyright © 2008 Ramesh Srinivasan
- Windows Vista
Symptoms
When you open Help and Support center in Windows Vista, one of the following problems may occur:
- Red X mark appears where the images are to be displayed
- CSS styles are not applied to the pages in Help and Support
- Error Internet Explorer cannot download / from Help occurs:
Resolution
This happens if the Content Type registry setting for certain file types is missing or incorrect. To fix the problem download helpcontentfix_vista.reg from the Attachments section of this article and save it to Desktop. Right-click on the downloaded file and choose Merge. The REG file fixes the Content Type values for XML/XSL/PNG/JPG/CSS file types, and thereby resolves the problem.
Attachments
Related Articles
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27 Responses to "Pages in Windows Vista Help and Support are not displayed correctly" 
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said this on 06 Jul 2007 9:32:35 AM PDT
Brilliant - perfect fix. Many Thanks.
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said this on 20 Jul 2007 10:45:27 AM PDT
Thanks for the fix. I only needed it because I was sent a .png file and had to associate it with a program to open it!
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said this on 05 Aug 2007 11:09:56 AM PDT
Excellent diagnosis & help within the hour after posting my question about Red X in HELP - Great!
Thank you, Maria
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said this on 16 Aug 2007 1:07:52 AM PDT
Excellent solution. Thank you very much.
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said this on 14 Sep 2007 2:50:30 PM PDT
Exactly what I needed.
thanks
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said this on 16 Oct 2007 4:36:46 PM PDT
Thanks for this, it worked perfectly
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said this on 27 Oct 2007 9:31:38 AM PDT
I've been looking to fix this problem for ages and finally found it! Very nice, thank you!
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said this on 31 Oct 2007 7:28:02 AM PDT
Very nice! At last a fix for an odd problem and stupid problem (I have searched on Microsoft support and nope!). Thanks!
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said this on 31 Oct 2007 1:28:35 PM PDT
The merge didn't work (for some unknown reason) but I manually entered the details in the reg file via regedit and it has worked . I also noticed that itunes had taken the jpg format and as I don't use itunes I have nutralised the reference. So thanks very helpful
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said this on 21 Nov 2007 3:20:55 PM PDT
Thank you very much.
It worked and solved the problem.
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said this on 24 Dec 2007 6:15:27 AM PDT
Brilliant. Many thanks. After months of not getting any graphics within help, it took just seconds to repair.
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said this on 05 Jan 2008 2:39:33 PM PDT
This was a great help with my Incredimail E-Mail Animations. It solved my problem with people getting the rex X instead of animations in their E-Mails Thanks Again
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said this on 14 Jan 2008 6:20:57 PM PDT
Great! You fixed it. Many thanks!
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said this on 10 Feb 2008 10:08:55 AM PDT
instead fixing this issue you should learn the cause: you have this issue because you used a registry cleaner that destroyed your Windows. DON'T USE REGISTRY CLEANERS!
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said this on 13 Feb 2008 7:44:59 AM PDT
Thanks this worked perfectly!!!
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said this on 14 Feb 2008 3:32:41 PM PDT
Many thanks. You solved my problem.
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said this on 19 Feb 2008 4:24:21 AM PDT
That was annoying me sooo much. Dell told me i needed to reinstall windows. So glad i don't need to!
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said this on 24 Feb 2008 6:15:56 PM PDT
That was driving me crazy...now all is well, thanks!
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said this on 26 Feb 2008 2:43:09 AM PDT
very thanks for saving a few days of mine
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said this on 23 Mar 2008 3:04:26 AM PDT
God bless u RAMESH. U r a darling. It woked perfectly.
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said this on 01 Apr 2008 1:11:11 PM PDT
Many thanks. Worked well.
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said this on 12 Apr 2008 9:44:33 AM PDT
Worked great!! Problems solved!
However, I didn't have to "Right-click on the downloaded file and choose Merge." There was never an opportunity to do so. The fix just ran and completed after I clicked through a few permission pop-ups.
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said this on 24 Apr 2008 2:19:53 PM PDT
I've been trying to fix this problem since I downloaded Vista Service Pack 1. Many thanks......
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said this on 30 Apr 2008 10:18:44 AM PDT
Thank you so much!It works!
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