You receive an error message when you click a hyperlink in Microsoft Outlook
Symptom
When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Resolution
For Windows XP (Service Pack 1 and higher)
- Click Start, Control Panel, double-click Add or Remove Programs
- Click Set Program Access and Defaults
- Click Custom
- Under Choose a default Web browser, select Internet Explorer
- Click OK
Note: Alternately, you may launch the Set Program Access and Defaults applet via the Start menu icon (if available), or by running the command in Start, Run dialog: control appwiz.cpl,,3
For Windows Vista
- Click Start, and click Default Programs
- Click Set program access and computer defaults
- Click Custom, select Internet Explorer and click OK
- Close and re-open Microsoft Outlook
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18 Responses to "You receive an error message when you click a hyperlink in Microsoft Outlook" 
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said this on 19 Nov 2007 11:04:59 AM PDT
This worked for me! Thanks
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said this on 10 Dec 2007 10:15:07 AM PDT
This "fix" did not work for me and i do not know where to go from here
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said this on 13 Dec 2007 1:52:12 PM PDT
Went thru a lot of sites suggesting complicated registry edits until i found this simple solution and it worked. Thnks
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said this on 01 Jan 2008 1:44:16 PM PDT
The solution above works, but if you want to keep Firefox as your default browser, once you select IE7 as your default and you check that works, then go and make Firefox your default browser again, this worked for me and I could keep Firefox as my default web browser.
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said this on 28 Feb 2008 1:19:22 PM PDT
I was the same as Leo but I just choose Firefox initially. There's no need to select Internet Explorer first then Firefox
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said this on 11 Jan 2008 10:47:00 AM PDT
Like others above, I was tearing my hair out with IE settings and registry checks. This solution worked for me and I was able to get Firefox back as the default browser. Thank-you.
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said this on 12 Jun 2008 9:38:27 PM PDT
I'm so happy. I spent about an hour fiddling around with Internet Options, trying to find the solution in the Outlook Help section (no help there, which is just wrong!) and this quick, easy solution worked.
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said this on 15 Jul 2008 5:58:58 PM PDT
i tried it second time and it works!!! thank you
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said this on 16 Jul 2008 4:40:22 PM PDT
Thank you very much. This solved the problem
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said this on 11 Sep 2008 8:19:20 AM PDT
Didn't work for me. Still searching for a fix.
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said this on 06 Oct 2008 12:12:30 PM PDT
I'm using Win XP with Outlook 2007, it did not work for me! Any other suggestions?
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said this on 10 Oct 2008 5:49:18 AM PDT
Thank you very much this worked great!
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said this on 20 Oct 2008 7:20:31 PM PDT
THANK YOU! Wow I was struggling with this and am so glad it was such an easy fix!
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said this on 06 Mar 2009 1:41:30 AM PDT
Can't believe it was such a simple fix! Thanks!
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said this on 11 Mar 2009 7:12:31 AM PDT
After a week of frustration...and a few more grey hairs, I found this Web Page with the solution. It worked like a charm!
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said this on 25 Mar 2009 5:58:10 AM PDT
This fixed my machine. EI8 XP pro sp3. Wish I'd found this site 2 weeks ago.
Bill
www.rollerskatesunlimited.com
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said this on 18 Apr 2009 8:15:14 PM PDT
After a couple of hours of trying System Restore as well as other solutions I found through Google and nothing working, this solution worked in 5 minutes. Thank you.
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