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- Unable to open .PPS attachments directly from Windows Mail in Windows Vista
- Home
- Windows Vista
- Windows Mail
- Unable to open .PPS attachments directly from Windows Mail in Windows Vista
Unable to open .PPS attachments directly from Windows Mail in Windows Vista
- Copyright © 2008 Ramesh Srinivasan
- Error messages , Windows Mail
Symptom
When you open a .PPS file that came as a mail attachment in Windows Mail, you may see the Open / Cancel dialog box. When you select Open, the following error may be displayed:
This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel.
This may happen even though you have PowerPoint Viewer 2003 or 2007 installed. However, the same file may open correctly when saved to disk, and then viewed. Note that this problem does not occur if you have Microsoft Office or PowerPoint installed.
This article is applicable for Windows Vista, with PowerPoint Viewer 2003 or PowerPoint Viewer 2007 installed. For a Windows XP version of this article, see article Unable to open .PPS attachments directly from Outlook Express?
Cause
This happens if the Open command is missing for .PPS and/or .PPT file types.
Resolution
To resolve the issue, follow these steps:
For .PPS files (Microsoft PowerPoint Slideshow)
- Click Start, type regedit.exe and press ENTER
- Navigate to the following branch:
HKEY_CLASSES_ROOT\PowerPointViewer.SlideShow.11\shell\Show
- Right-click Show and click Rename
- Type the word Open so that Show is replaced by Open command
- If you have PowerPoint Viewer 2007 installed, repeat the above steps in this key, as well:
HKEY_CLASSES_ROOT\PowerPointViewer.SlideShow.12\shell\Show
- After changing Show to Open, close Registry Editor window.
For .PPT files (Microsoft PowerPoint Presentation)
- Click Start, type regedit.exe and press ENTER
- Navigate to the following branch:
HKEY_CLASSES_ROOT\PowerPointViewer.Show.11\shell\Show
- Right-click Show and click Rename
- Type the word Open so that Show is replaced by Open command
- If you have PowerPoint Viewer 2007 installed, repeat the above steps in this key, as well:
HKEY_CLASSES_ROOT\PowerPointViewer.Show.12\shell\Show
- After changing Show to Open, close Registry Editor window.
Screenshot
(Fig 1) Show is renamed as Open
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68 Responses to "Unable to open .PPS attachments directly from Windows Mail in Windows Vista" 
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said this on 28 Feb 2007 9:57:29 AM PDT
Thanks, problem solved.
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said this on 03 Mar 2007 7:58:08 AM PDT
problem solved.....very clear instructions......thanks
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said this on 13 Mar 2007 10:23:18 PM PDT
Refreshing to find a solution that works perfectly and immediately.
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said this on 17 Mar 2007 12:31:16 PM PDT
Have been looking for a solution for two weeks and finaly here it is
thank you.
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said this on 18 Mar 2007 5:50:47 PM PDT
Problem solved. Thank you so much!
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said this on 18 Mar 2007 10:28:43 PM PDT
this helped my parents new hp with vista, but now their hotmail cant
open .pps files & gives them the same
old this files does not have prog. associated......
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said this on 20 Mar 2007 4:53:08 AM PDT
Explication excellente probleme resolu tres facilement meme pour des debutants Merci
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said this on 21 Mar 2007 2:58:15 PM PDT
Worked great , and I have been all over community boards and tech boards , thank you again
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said this on 27 Mar 2007 4:29:57 PM PDT
Worked like a charm. Thanks!
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said this on 01 Apr 2007 1:21:32 PM PDT
GREAT !!! You are a benefactor of Humanity
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said this on 12 Apr 2007 2:11:21 AM PDT
Worked great. Tried to resolve for 2 hours before finding this solution. Excellent work.
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said this on 27 Apr 2007 9:21:15 AM PDT
the info was great and easy to understand. but did not remedy the prob. i can open pics but not worded attachments. i give up not good with comps anyway.
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said this on 30 Apr 2007 3:45:02 PM PDT
Took me a while but it worked. thanks a lot its been drivin me mad
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said this on 02 May 2007 4:00:48 PM PDT
I am computer illiterate. You gave me what I needed-step by step directions. Thank you so much.
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said this on 09 May 2007 9:38:05 PM PDT
Thanks for the solution to this problem! Instructions were clear and precise! Worked great!!
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said this on 09 May 2007 11:10:31 PM PDT
I can't believe that after days and days of trying to make this work, your article helped me do it. I had been trying for days....Your directions were easy to use, even for someone that is learning as I go along. Windows Vista is a challenge but after this I will keep trying. Now if I could only make the mail work....
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said this on 24 May 2007 10:10:57 PM PDT
Thanks! Vista has me on edge, but you came through for me. Works great now.
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said this on 29 May 2007 3:26:47 PM PDT
Thanks for the solution! Not being able to open pps files was driving me nuts. These things always happen to me, you see. Again, Thank you very much. You are great!
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said this on 30 May 2007 1:47:45 PM PDT
I'm another satisfied user. Does exactly what it says on the tin. :-)
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said this on 12 Jun 2007 10:24:40 AM PDT
Thank you for helping me out. I've been trying to solve this problem for several days.
I would have thought Microsoft Knowledge Base would have been a help, but once again I was disappointed with the MS support.
Appreciate your help.
Jim
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said this on 13 Jun 2007 11:25:09 PM PDT
After several hours of going from MS Help to MS online help, I finally found this link from Vista Community. 5 minutes and running good. Thanks
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said this on 14 Jun 2007 8:14:33 AM PDT
Thanks for this wonderfull help!
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said this on 25 Jun 2007 5:07:21 PM PDT
Great!! Had no problem with it. Instructions were very clear and easy to follow. Have been trying for over a year to find out how to make this work and you came through; had even called a Dell Tech. and didn't get anywhere with him. You're GREAT!!! Thanks a bunch for your help. If I have other questions or problems will surely contact you. Have a wonderful day!! Dab-o
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said this on 06 Jul 2007 11:32:20 AM PDT
I followed instructions but it wont let me change it to open help
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said this on 07 Jul 2007 2:02:45 AM PDT
followed your instructions but still does not open
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said this on 13 Jul 2007 2:52:33 AM PDT
Like stated several time before me, I followed the instructions and it worked like a champ! Thanks
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said this on 18 Jul 2007 4:03:11 PM PDT
Thanks very much. It works perfectly now, even in france...
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said this on 23 Jul 2007 10:52:50 PM PDT
5 STARS! Still searching, reading and learing from your site. Gives other websites too for reference. Great deal! You deserve a X & 0.
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said this on 27 Jul 2007 4:42:52 AM PDT
many thanks for the .pps open in vista. changing show to open worked.
phil the pc dummy
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said this on 09 Aug 2007 5:25:08 PM PDT
One of the best.
Thanks & best Regards
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said this on 10 Aug 2007 11:33:20 PM PDT
problem solved thank you guys
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said this on 04 Sep 2007 6:56:20 AM PDT
Thank you, thank you, problem solved UR the best.
Thank you very much & best regards from holland
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said this on 08 Sep 2007 12:13:29 PM PDT
Thank YOU! As others have said, this has been very frustrating. Thanks to the clear, concise instructions, I can now open these attachments successfully!! I've searched all the help texts I can find. Thanks again!
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said this on 20 Sep 2007 12:39:29 AM PDT
Finally! Found a resource that actually responds to "HELP!"
I'm NEW USER so I'll be back.
Thanks for sharing your expertise.
RH-MT
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said this on 20 Sep 2007 12:58:18 AM PDT
Thankyou !:) and thankyou G%gle.
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said this on 01 Oct 2007 7:02:24 AM PDT
absolutely fabulous for novices like me,thankyou
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said this on 10 Nov 2007 12:20:40 AM PDT
followed instructions. five minutes job done. thank you very much a great help
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said this on 24 Nov 2007 4:47:27 AM PDT
Thanks for that great explanation. Simple and straight forward. Worked like a charm.
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said this on 29 Nov 2007 4:12:13 PM PDT
I found that changing "Show" to "Open" fixed the problem in "Windows Mail"but then caused a problem opening these files from Explorer. My solution was to duplicate the full "Show" key as "Open" in each instance and this worked fine.
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said this on 17 Dec 2007 10:44:33 AM PDT
no matter what i do I can not open emails with ppt attch. I did all the above. I have vista
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said this on 17 Dec 2007 11:39:40 PM PDT
i tried to rename show to open but it said "the registry editor cannot rename show.error while renaming key"HELP!!!!!!!!!
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said this on 24 Dec 2007 3:49:15 PM PDT
Bedankt! Het werkt!
(Thanks. It works)
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said this on 29 Dec 2007 8:44:07 PM PDT
thank you so much dude yur the best
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said this on 12 Jan 2008 12:15:10 AM PDT
Finally....have been trying to figure this out for 3 months....and this worked right off !! Thank You....clear and concise instructions.
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said this on 16 Jan 2008 4:45:58 PM PDT
Fixed the glitch on my Mother's new computer with Vista. Made me look like I knew what I was doing !!
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said this on 30 Jan 2008 11:08:50 PM PDT
Great step-by-step instructions and FIXED the problem!!! 8-)
THANKS EVER SO MUCH !!!!!
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said this on 04 Feb 2008 8:10:55 PM PDT
THANK YOU SOOOOOOO MUCH YOU FIX MY PROBLEM
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said this on 18 Feb 2008 7:08:22 AM PDT
Thank you very much for this information which was useful to me well thank you
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said this on 27 Feb 2008 11:47:44 AM PDT
Just like magic....voila! Problem solved...clear and concise instructions! LOVE THIS SITE!!!!
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said this on 29 Feb 2008 5:52:06 PM PDT
i just installed powerpoint '97 and the problem was solved too, eheh...
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said this on 25 Mar 2008 11:48:16 PM PDT
THANK, THANK, THANK.
3 weeks i have been searching for a solution for this problem and now it is solve .
thank again
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said this on 29 Mar 2008 4:59:20 AM PDT
My heartfelt thanks. I had been having this trouble with Outlook Express (which I solved by saving the .pps attachments on my hard disk, then opening outside OE) for the last 2 years. With Windows Mail / WLM there is no "Save" option in the dialog box, so I was forced to look for your solution. Thank you again
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said this on 06 Apr 2008 6:20:49 AM PDT
Hi Ramesh
Thank you so much for this. Worked perfectly. If this is a known fix for the issue why did Powerpoint Viewer 2007 SP1 not include a fix for this.
You = Legend
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said this on 06 Apr 2008 7:06:18 PM PDT
Thank you so much - problem solved. Glad I found your site :)
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said this on 10 Apr 2008 7:35:53 AM PDT
Ramesh - I have been working on this problem for over a month. Your solution worked perfectly. Thank you.
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said this on 11 Apr 2008 9:54:11 AM PDT
I got my first computer a couple months ago and it has vista on it. It was nice to finally find a solution to something online that actually worked the first time and the directions were easy. I wish all the glitches were this easy.
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